Lindsay Andrasik
Asheville,North Carolina
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Organized and dependable candidate who is successful at managing multiple tasks with a positive attitude. Detail-oriented, team player with strong organizational skills.
Overview
11
11
years of professional experience
Work History
General Manager
One World Brewing
06.2017 - 11.2023
- Trained and hired all employees on proper protocols and customer service standards.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and hired all employees on proper protocols and customer service standards.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Update all POS Menu and Pricing
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to continue to decrease expenses and increase overall profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed and maintained relationships with customers and suppliers through account development.
Event Sales Representative
Classic Event Rental
02.2013 - 05.2017
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Prepared pricing agreements and contracts to close sales.
- Prospected new sales leads from directories, referrals and partners.
- Serviced existing accounts on regular basis to maximize revenue.
Education
Bachelor of Science - Communication/PR
Suny Brockport
Brockport, NY05.2004
Skills
- Leadership and Team Building
- Customer Relationship Management
- Business Administration
- Schedule Management
- Staff Supervision
- Branding
- Quality Management
- Contract Negotiations
- Staffing and handled all training
- Interpersonal Skills
- Motivation
- Vendor Relationships
- Competent on Point of Sales, Quickbooks, and Google Drive
Timeline
General Manager
One World Brewing
06.2017 - 11.2023
Event Sales Representative
Classic Event Rental
02.2013 - 05.2017
Bachelor of Science - Communication/PR
Suny Brockport
Similar Profiles
TRAVIS GLAZIERTRAVIS GLAZIER
Director of Hospitality at Finestkind Brewing LLC, Smuttynose BrewingDirector of Hospitality at Finestkind Brewing LLC, Smuttynose Brewing
Riley CrawfordRiley Crawford
Server at Antimony Brewing - Craft Brewing & KitchenServer at Antimony Brewing - Craft Brewing & Kitchen
Abby IzzoAbby Izzo
Bartender at Voodoo Brewing CorporationsBartender at Voodoo Brewing Corporations
Mister BogansMister Bogans
Cook Supervisor at MOD PizzaCook Supervisor at MOD Pizza
Gigi sgroGigi sgro
Volunteer at Arlington Food Assistance CenterVolunteer at Arlington Food Assistance Center