Lindsay Baker
Pittsburgh,PA
Summary
Highly organized candidate experienced in providing comprehensive clerical and administrative support. Proven tract record of managing daily office operations, scheduling appointments and handling incoming and outgoing calls. Adept at creating and maintaining filing systems and using Microsoft office applications. Committed to providing outstanding customer service, and insuring the accuracy of administrative tasks. Three years plus in shipping and receiving, handling of packages and accuracy of information to and from destinations sought.
Overview
21
21
years of professional experience
Work History
Freezer Lead
Harvey
Pittsburgh, PA
08.2003 - 12.2024
- Operated pallet jacks safely when transferring goods from one area to another within the facility.
- Inspected containers for damage or contamination before stocking them into the freezer.
- Reported any malfunctioning equipment or irregularities in product supply immediately to management.
- Provided assistance with unloading deliveries, restocking shelves, price labeling merchandise.
- Responded promptly and professionally to customer inquiries regarding frozen food items.
- Labeled inventory items with expiration dates for easy identification.
- Monitored temperature levels in freezers to ensure that food was stored at an appropriate temperature.
- Organized freezer shelves to maximize storage space while ensuring safety regulations were followed.
- Maintained accurate records of all incoming and outgoing stock in the freezer.
- Conducted weekly inventory counts to monitor product levels in the freezer section of the store and facility.
Certified Flagger
Flagger Force Traffic Control Services
Pittsburgh, PA
08.2019 - 03.2020
- Discussed traffic routing plans, locations and control points with supervisors.
- Removed cones, signs and barricades upon completion of work.
- Collaborated with other flaggers by using hand-held radios to disseminate traffic and safety information.
- Coordinated two-way traffic on single lane roads by placing markers and cones.
- Placed warning and detour signs to alert drivers of alternate routes and dangerous driving areas.
- Adhered to safety and security guidelines when using company equipment and materials.
- Informed construction crews about traffic and safety concerns and made appropriate adjustments.
- Assisted drivers with directions and routes and recorded license plates of negligent drivers.
- Assisted construction crews by removing debris, waste and hazardous materials to improve safety and road conditions.
- Wore protective and reflective gear regularly.
- Escorted pedestrians across streets while safely monitoring and stopping traffic.
- Cultivated effective relationships with pedestrians by utilizing active listening and dynamic interpersonal skills.
- Discussed traffic routing plans and control point locations with superiors.
Hostess/Restaurant Waitress
Bar Louie
Pittsburgh, PA
06.2017 - 08.2019
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Shipping and Receiving Associate
Staples, UPS
Cranberry, PA
11.2015 - 04.2018
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Obtained required documentation to process shipments and support movement.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Maintained inventory of shipping materials and supplies.
- Organized deliveries by sorting and stocking receivables
- Prepared packages for shipping and determined most economical shipping methods.
- Identified order discrepancies and damaged items and notified supervisor.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Monitored merchandise received and shipped from facility in computer system.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Sandwich Artist
SUBWAY®Restaurants
Franklin , PA
09.2004 - 08.2014
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Delivered superior customer service focused on quality and meeting customer needs.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Organized food preparation stations and regularly replenished supplies.
Supervisor
More For Less
Franklin, PA
03.2008 - 07.2012
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in physical inventory counts to keep information accurate and current.
- Coordinated inventory, stocking and ordering.
Assembler
Liberty Electronics Inc.
Franklin, PA
01.2009 - 08.2011
- Completed accurate assembly work by positioning and aligning components.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Operated precision tools and equipment to perform dimensions without error.
- Utilized templates and read measurements to position parts and subassemblies.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Worked closely with supervisors and designers to understand and meet production specifications.
Education
Cosmetologist -
VoTeck
Oil City, PA06.2005
Skills
- Opening and Closing Procedures
- Positive Attitude
- Mail Routing
- Data Entry
- Supply Restocking
- Organizing and Categorizing
- Customer Service
- Multi-Line Phone Proficiency
- Complex Problem-Solving
- Power point presentations
- Administrative and clerical support
- Data management
- Microsoft office
- Microsoft word
- Order placement
- Organize files
- Cash drawer management
- Shipping and receiving
- Computer and technology
- Order Expediting
- Appointment Scheduling
- Bookkeeping
- Understands Grammar
- Calendar Management
- Delivery Scheduling
- Clerical Support
- Administrative Support
- Filing and Data Archiving
- Costumer service
- Issue Resolution
- Time Management
- Call Handling
- Verbal and Written Communication
- Relationship Building
- Resourceful
- Social Media Knowledge
- Digital File Management
- Scheduling
Timeline
Certified Flagger
Flagger Force Traffic Control Services
08.2019 - 03.2020
Hostess/Restaurant Waitress
Bar Louie
06.2017 - 08.2019
Shipping and Receiving Associate
Staples, UPS
11.2015 - 04.2018
Assembler
Liberty Electronics Inc.
01.2009 - 08.2011
Supervisor
More For Less
03.2008 - 07.2012
Sandwich Artist
SUBWAY®Restaurants
09.2004 - 08.2014
Freezer Lead
Harvey
08.2003 - 12.2024
Cosmetologist -
VoTeck
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