Lindsay Ballard
Administrative Assistant
Mapleton,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
OSF HealthCare Saint Francis Medical Center
Peoria, IL
08.2006 - Current
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled all Provider credentialing
- Completed Payroll for a group >50
- Worked all billing work queue's to ensure proper billing for professional services
- Facilitated in order distribution in order to return signed documents in a timely fashion
- Ensured that all Physicians maintained all professional certifications
- Submitted and tracked all provider continuing education submissions
- Maintained a complex tracker system to ensure all providers received the appropriate shift credit
Front Office Assistant
OSF HealthCare Saint Francis Medical Group
Peoria, IL
01.2003 - 08.2006
- Directed phone inquiries, answered patient questions and scheduled appointments.
- Greeted visitors and patients upon arrival, offered assistance and answered questions to build rapport.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
High School Diploma -
Limestone Community High School
Bartonville, IL05.1999
Skills
- Web Browser Software
- Office Equipment Operation
- Adobe Systems Adobe Photoshop
- Database and Client Management Systems
- Microsoft Access
- Document and File Management
- Multitasking and Time Management
- Strong Organizational Skills
- Multi-Line Telephone Systems
- Computers and Technology
- Medical Procedure Coding Software
- Microsoft Office
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Windows
- Payroll Administration
- Invoice Processing
Additional Information
I am also Director of Programs for a local Non-Profit Organization known as CREW309. In this role I seek out and organize all fundraising opportunities for our group of breast cancer survivors
Timeline
Administrative Assistant
OSF HealthCare Saint Francis Medical Center
08.2006 - Current
Front Office Assistant
OSF HealthCare Saint Francis Medical Group
01.2003 - 08.2006
High School Diploma -
Limestone Community High School
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