Lindsay Barbarino
Hoschton,GA
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
5
5
years of professional experience
Work History
Director of Operations
Empire Roofing and Restoration
Loganville, GA
10.2022 - Current
- Directed the operations and logistics of a multi-million dollar business.
- Maintained budgeting documents for accurate tracking of expenses.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Identified areas where process improvements could be made resulting in increased productivity.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Office Manager
Southern Standard Roofing & Exteriors
Buford, GA
08.2021 - 10.2022
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Coded and entered daily invoices with in-house accounting software.
Manager's Assistant
Kirklands Home Goods
Buford, GA
10.2019 - 07.2020
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Reviewed emails daily to prioritize tasks for the manager's attention.
- Greeted visitors in a professional manner and directed them to appropriate staff members.
- Monitored inventory levels of office supplies and placed orders as needed.
- Utilized computer applications such as Microsoft Office Suite proficiently.
- Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Some College (No Degree) - Medical Coding & Billing
Gwinnett Technical College
Lawrenceville, GASkills
- Schedule oversight
- Administrative Management
- Schedule Management
- Problem-solving abilities
- Time management abilities
- Communication
- Team Collaboration
- Payroll Administration and Timekeeping
- Customer Relationship Management
- Business Leadership
- Budgeting and cost control
- Delegating Work
- Staff training/development
- Manage operations
- Oversee administrative functions
- Sales management
- Problem-Solving
- Self Motivation
- Vendor Management
- Adaptability and Flexibility
- Organizational Structuring
Accomplishments
- I received an award for managing books over 2.4 million in just 6 months, in the position I got promoted to.
Affiliations
- I love to use my cricut & design!
Timeline
Director of Operations
Empire Roofing and Restoration
10.2022 - Current
Office Manager
Southern Standard Roofing & Exteriors
08.2021 - 10.2022
Manager's Assistant
Kirklands Home Goods
10.2019 - 07.2020
Some College (No Degree) - Medical Coding & Billing
Gwinnett Technical College
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