Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Barwick

Burlington

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

18
18
years of professional experience

Work History

Server

Lucky Star
03.2021 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server/ Trainer/ Host/Carside Specialist

Carrabba's Italian Grill
03.2017 - 05.2021
  • Streamlined server training process for improved employee retention and quicker onboarding.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Increased staff retention through effective communication and fostering a positive work environment.
  • Increased customer satisfaction by instilling a proactive approach to anticipating and addressing guest needs during training sessions.
  • Enhanced customer satisfaction by providing efficient and friendly carside service.

Cashier Team Lead

Stein Garden Centers
04.2012 - 02.2018
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.

Customer Service Representative

Speedway
09.2008 - 11.2011
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained a clean and organized store environment for improved customer experience.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Collaborated with team members to complete tasks efficiently, contributing to a positive work environment.

In-Shop Employee

Jimmy John's
09.2006 - 09.2008
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Prepared high-quality food items consistently, adhering to strict safety and sanitation standards.
  • Collaborated with team members to maintain a clean and organized workspace, boosting overall efficiency.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.

Education

High School Diploma -

Oak Creek High School
Oak Creek, WI
05.2008

Skills

  • Cash Handling
  • Service prioritization
  • POS Systems
  • Guest Relations Management
  • Strong Work Ethic
  • Exceptional customer service

Timeline

Server

Lucky Star
03.2021 - Current

Server/ Trainer/ Host/Carside Specialist

Carrabba's Italian Grill
03.2017 - 05.2021

Cashier Team Lead

Stein Garden Centers
04.2012 - 02.2018

Customer Service Representative

Speedway
09.2008 - 11.2011

In-Shop Employee

Jimmy John's
09.2006 - 09.2008

High School Diploma -

Oak Creek High School

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Lindsay Barwick