LINDSAY BASS
Oak Ridge,TN
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Oak Ridge Country Club
03.2014 - 01.2023
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
Owner
Self Employeed Cleaner
03.2016 - Current
- Ensure courteous and efficient food and beverage services to customers
- Check order/inventory for accuracy and maintain cleanliness of unit for Health Department Standards daily
- Provided excellent customer service, hospitality, and product presentation while meeting and exceeding service standards while maintaining quality control standards
- Scheduled and trained new staff, End of day balances, weekly reports and payroll, Spot ID checks.
Cafeteria Manager
Olivers Catering
08.2015 - Current
- Manage and maintained cleanliness and hygiene of the production environment utilizing proper safety cleaning procedure
- Responded to customer service inquiries, prepared food orders quickly and accurately, and operated industrial kitchen equipment
- Maintained standard operating procedures for cleaning, proper food handling and preparation
- Follow HACCP safety guidelines, meet Board of Health and safety standards and practice sound food allergy prevention
- Maintained safe food handling knowledge and ServSafe Certification.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
Facility Cleaner
Oak Ridge Country Club
08.2015 - Current
- Operate a variety of power driven equipment such as floor scrubbers, floor sanders, waxers, and wall washers; adjusts brushes, buffers, and other attachments on machines; uses wax, polish, and other protective agents
- Achieved maintenance, cleanliness, and aesthetics throughout the company's facilities
- Mixed cleaning agents and chemicals in bottles according to directions in preparation for cleaning.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Operated buffers and burnishers to clean and polish floors.
Education
Business Management
Roane State Community College
Harriman, TNSkills
- Customer service-focused
- Chemical Handling
- Custodial machine operation
- Safe Chemical Disposal
- Inventory Management
- Time Management
- Floor Cleaning and Buffing
- Attention to Detail
- Cleaning and sanitizing
- Work Order Interpretation
Timeline
Owner
Self Employeed Cleaner
03.2016 - Current
Cafeteria Manager
Olivers Catering
08.2015 - Current
Facility Cleaner
Oak Ridge Country Club
08.2015 - Current
Restaurant Manager
Oak Ridge Country Club
03.2014 - 01.2023
Business Management
Roane State Community College
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