Lindsay Batorski
Montrose,CO
Summary
Experienced Human Resources Generalist with 7+ years specializing in onboarding, employee relations, and benefits administration. Skilled in fostering inclusive work environments, ensuring compliance, and enhancing organizational effectiveness. Proficient in managing orientation, job changes, employee records, and engagement initiatives to support HR strategies and drive company goals. Strong communication, problem-solving, and continuous improvement skills dedicated to making a significant impact in HR through policy implementation and HR software utilization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Associate II
Family Health International
08.2022 - Current
- Manage the onboarding and orientation program by conducting remote orientation sessions for approximately 8 new hires each week. Maintain orientation resources and documents with constant review and collaboration with external departments.
- Led a project from August 2023 to December 2024 to enhance the orientation process by introducing e-modules for individualized learning. Collaborated with the Learning and Development team to develop content and storyboards, which reduced new hire meeting time by 2-3 hours weekly and fostered independent learning.
- Guide an average of 4-5 new employees monthly through the onboarding process in Workday including the completion of all required onboarding documents, background checks, and the I-9 employment verifications via E-Verify.
- Oversee the Onboarding Champion support program by maintaining the list of champions for each department and revising program documents. Organized and facilitated the first town hall in over 3 years for Onboarding Champions to share ideas and suggestions.
- Review and assign an average of 50-60 tickets from Cherwell ESM software daily to the appropriate department or respond directly within the 24-to-48-hour SLA, addressing questions about company policies, benefits, etc.
- Complete an average of 5-10 verifications of employment weekly, including PSLF Application requests
- Enhanced compliance training tracking processes for FHI 360 courses, and CA and NY state harassment training, to add automation and increase efficiency which significantly decreased the number of outstanding courses.
- Managed the IMPACT Awards and Lynda Cole Awards recognition programs, overseeing nominations, scorecards, review committees, and award ceremonies.
Recruiting/Benefits Manager
LYFE Marketing
08.2021 - 04.2022
- Maintained and updated 4-5 job postings weekly through various job sites such as Indeed and Zip Recruiter to enhance effectiveness and appeal to job seekers. Monitoring data on traffic, views, and application clicks to assist with decision making.
- Consistently monitored and adjusted the recruitment budget to ensure the optimal allocation of resources towards the most pressing job vacancies that required immediate attention.
- Evaluated 20-30 applications each day through the Criteria ATS system and sent communications to applicants including rejection letters or invitations for initial screenings and interviews based on the gathered data.
- Conducted on average 8-10 phone screenings and formal Zoom interviews weekly for candidates who met the hiring criteria, meticulously documenting their responses for the hiring manager's review.
- Conducted thorough reference checks on candidates who advanced to the final interview stage, ensuring any potential concerns were identified and shared before extending offers.
- Sent out offer letters and employment contracts to approved candidates and completed their onboarding and orientation to make sure all necessary onboarding documents were collected.
- Ensured the meticulous maintenance of all employee files and the accuracy of our electronic records. Facilitated an audit to collect outstanding documents from a small percentage of employees who had joined the organization prior to my tenure.
- Assisted in managing employee benefits, including annual and new hire enrollment, and addressing employee inquiries.
- Helped plan games and activities for employee enrichment events such as holiday parties to help increase employee engagement and create a sense of belonging.
Assistant Manager
Southeast Title
12.2015 - 08.2021
- Began at Southeast Title in an administrative role, assisting with title closing and HR tasks, later promoted to Assistant Office Manager.
- Onboarded and trained new employees 2-3 times a year by conducting orientation sessions to share company policies and procedures. Reviewed the employee handbook 3-4 times a year to reflect change in policies, benefits, workplace conduct and other relevant content.
- Tracked and recorded sick and vacation hours for a staff of 10, keeping employees informed of their balances to help effectively reduce call outs and excessive vacation time requests.
- Collaborated with an external vendor to annually to review health benefit options, ensuring minimized costs and maximum benefits for both the employer and employees. Once selected, collected required data and documentation from all staff to provide to the vendor for enrollment.
- Reviewed and proofread all closing documents to be recorded by the county, and corrected any errors, significantly decreasing the amount of money lost from re-recording incorrect documents by thousands each year.
- Handled financial tasks, including processing up to 15 daily deposits for escrow accounts, issuing vendor checks for daily closings, and reconciling the account daily to prevent discrepancies.
Education
Bachelor of Science - Human Resources Management
Bellevue University
Bellevue, NE05.2010
Skills
- Employee relations management
- HR policies implementation
- Performance management
- Diversity and inclusion
- Employee engagement
- Complex Problem-solving
- Employee onboarding
- Benefits administration
- HRIS systems
- Records management
- Employee file management
Accomplishments
- Collaborated with Learning and Development to introduce learning modules to the Orientation Program to allow for independent learning.
- Supported over 300 employees in April while they were transitioning out of the organization by answering questions related to payroll, policy, and benefits.
- Assumed responsibility for two different employee recognition programs in 2024 including streamlining the nomination process, collecting data, and collaborating with communications to announce winners.
Certification
- Society for Human Resources Management
- SHRM- CP Certification | 2024-04
- SHRM Mental Health Ally Certificate | 2025-01
Technical Skills
· Remote collaboration tools: Microsoft Teams, Zoom, GoToMeeting, Teamwork Chat, Jira
· Document software: Microsoft Office Applications, DocuSign, Google Docs, Foxit PDF Editor
· HRIS Systems: Workday
· Additional: Deltek Costpoint, Cherwell ESM, Time Doctor, Criteria Applicant Tracking System, E-Verify
· Adapting new technology quickly and independently
Timeline
Human Resources Associate II
Family Health International
08.2022 - Current
Recruiting/Benefits Manager
LYFE Marketing
08.2021 - 04.2022
Assistant Manager
Southeast Title
12.2015 - 08.2021
Bachelor of Science - Human Resources Management
Bellevue University
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