Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Lindsay Belcastro

Grand Rapids,MI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Startup Founder

Recovery-Infused Yoga Community Center
Michigan
01.2014 - Current
  • Drove product development from concept to launch, ensuring alignment with customer needs.
  • Secured funding for the startup by delivering persuasive pitches to investors.
  • Leveraged social media platforms for targeted advertising campaigns that boosted online visibility and brand awareness.
  • Created organization's mission and vision statements for use by board members.
  • Represented organization at industry conferences and events.

Created organization's mission and vision statements for use by emp

Recovery Coach - CPRC

Michigan
Michigan
01.2015 - 01.2024
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
  • Gathered information about useful resources and helped coordinate referrals.
  • Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
  • Fostered a supportive environment for group therapy sessions, encouraging open communication and mutual respect among participants.
  • Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
  • Provided group, family, and individual counseling to support recovery goals.
  • Contributed to program improvement initiatives by providing feedback on curriculum content based on client needs and experiences.
  • Improved relapse prevention rates with targeted recovery program mentoring.
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Tracked client participation in treatment services to identify attendance issues.
  • Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
  • Developed individual treatment goals based on history and diagnosis.
  • Conducted workshops on various topics related to addiction and mental health, raising awareness in the community about available resources.
  • Developed and implemented individualized treatment plans.
  • Enhanced client engagement in recovery programs by providing compassionate support and guidance.
  • Evaluated client progress regularly using evidence-based assessment tools and adapted coaching strategies accordingly for optimal results.
  • Increased clients'' self-awareness by conducting regular assessments and facilitating reflective exercises.
  • Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
  • Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
  • Facilitated connections between clients and peer support groups, fostering a strong network for continued success post treatment.

State Licensed Pharmacy Technician

Michigan
Michigan
01.2019 - 01.2023
  • Educated patients on proper medication storage techniques to ensure optimal drug efficacy and safety.
  • Ensured compliance with state and federal regulations by maintaining accurate records of controlled substances.
  • Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
  • Enhanced patient care by accurately filling prescriptions and verifying medication dosages.
  • Delivered exceptional customer service by addressing patient inquiries in a timely and professional manner, fostering lasting relationships with clientele.
  • Supported community health initiatives by participating in local health fairs and conducting blood pressure screenings.
  • Reduced wait times for customers by efficiently processing insurance claims and managing pharmacy inventory.
  • Maintained a clean and organized workspace that promoted efficiency while prioritizing patient confidentiality requirements per HIPAA guidelines.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.

Veterinary Assistant Intern

Synergy Animal Hospital
Ann Arbor, Michigan
01.2014 - 01.2018
  • Company Overview: Ann Arbor, MIchigan
  • Restrained animals for examination or treatment
  • Educated pet owners on proper animal care, nutrition, and preventative medicine
  • Managed inventory of medical supplies by ordering necessary items when stock was low
  • Conducted laboratory tests such as urinalysis, blood counts, and parasite screenings
  • Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.
  • Reduced appointment wait times by efficiently scheduling appointments according to clinic availability and client preferences.
  • Collaborated with veterinary staff to develop customized treatment plans tailored to individual patients'' needs.
  • Contributed to the successful rehabilitation of injured animals by assisting in physical therapy sessions.
  • Contributed to the growth of the practice by networking with local pet owners and referring clients to our services.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Monitored vital signs and provided nursing care for animals.

Education

Bussiness -

GRCC Grand Rapids

Unconventional Education

Washtenaw Community College

Unconventional Education

Skills

  • Leadership
  • Coaching
  • Hospitality
  • Case Management
  • Event Planning
  • Motivational Interviewing
  • Communication Management
  • Growth Hacking
  • Adaptability and Resilience
  • Customer Focus
  • Ethics and integrity
  • Client Engagement
  • Business Planning
  • Team Leadership
  • Goal Setting
  • Business Development
  • Client Relationship Building
  • Innovative and Visionary

Websites

Certification

  • Recovery Coaching
  • Pharmacy Technician
  • Yoga instructor

Timeline

State Licensed Pharmacy Technician

Michigan
01.2019 - 01.2023

Recovery Coach - CPRC

Michigan
01.2015 - 01.2024

Veterinary Assistant Intern

Synergy Animal Hospital
01.2014 - 01.2018

Startup Founder

Recovery-Infused Yoga Community Center
01.2014 - Current

Unconventional Education

Washtenaw Community College
  • Recovery Coaching
  • Pharmacy Technician
  • Yoga instructor

Bussiness -

GRCC Grand Rapids

Unconventional Education
Lindsay Belcastro