Motivated Program Coordinator passionate about continuous improvement to promote business goals. Known for great attention to detail, interpersonal communication skills, and positive growth mindset. Excels at multitasking and liaising with various departments.
Overview
11
11
years of professional experience
Work History
Internal Communications Program Specialist
Hach
02.2023 - 12.2023
Enhanced global digital news program efficiency by streamlining processes and implementing innovative strategies for nine manufacturing sites in five countries
Built strong relationships with external partners to secure resources and support necessary for program success
Managed four language translations and network with primary-language proofreaders
Achieved successful outcomes for multiple community outreach and associate engagement projects through effective project management and collaboration with stakeholders
Utilized specialized software platforms to manage complex project schedules while maintaining close oversight over progress metrics
Determined customer needs and developed program initiatives according to preferences
Internal Communications Specialist
Cytiva
02.2022 - 02.2023
Optimized effective quarterly town hall events from action planning and content creation to speaker presentation dry run and audio/visual set up
Streamlined site-wide communications through the creation of an efficient intranet platform (Sharepoint) and interactive kiosks (Hootboard)
Enhanced employee engagement 20% by developing and implementing targeted internal communication strategies across multiple communication channels
Improved overall site culture by soliciting employee feedback and working closely with leadership to implement recommended changes
Supported organizational change initiatives by utilizing change management skills to craft transparent messaging to keep employees informed and engaged
Boosted morale through the coordination of site-wide team building activities and events
Facilities Project Manager
Cytiva
11.2020 - 02.2022
Site Space Planner lead for $190M site expansion to increase building efficiency 10% through creation of additional hot desks, redesigning floor plans and creating brand consistency
Collaborated with cross-functional teams on space planning initiatives, optimizing facility layouts for maximum productivity
Improved workplace safety by conducting regular facility inspections and addressing potential hazards
Reduced downtime during renovations by effectively communicating with stakeholders and minimizing disruptions
Managed vendor relationships to secure high-quality services at competitive prices, contributing to overall project success
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Validated space planning software (Office Space) for site, trained Facilities team on tool functionality, and managed tool design changes during site expansion
Operations Change Management Lead
Cytiva
05.2020 - 12.2020
Evaluated existing change management framework for $190M site expansion, identified areas for improvement, and refined methodologies accordingly
Enhanced change management processes by implementing effective communication strategies and stakeholder engagement techniques
Enhanced change management processes by implementing effective communication strategies and stakeholder engagement techniques.
Built strong relationships with cross-functional teams, fostering collaboration and streamlined decision-making throughout change initiatives
Influenced senior leadership buy-in for critical change initiatives through persuasive presentations and data-driven insights
Senior Technical Writer
Automated Systems Inc. (GE Healthcare)
11.2018 - 05.2020
Standardized files for new implementation of global manufacturing execution system (MES) for workshop and training seminars, and ensured integrity of 400+ impacted site documents
Tested 20 validation scripts flushing out system defects and reporting to higher teams for investigation.
Collaborated with cross-functional teams to gather information and ensure accuracy of technical content in product releases
Improved team productivity through effective project management, prioritizing tasks based on deadlines and resource availability
Mentored junior technical writers, providing guidance on best practices and fostering professional development within the team
Artwork Change Control Lead
Shire Pharmaceuticals
06.2016 - 11.2018
Developed planning, execution, and implementation of label changes to meet regulatory, supply chain, manufacturing and patient needs
Collaborated with cross-functional teams to ensure smooth implementation of changes, minimizing disruptions to existing operations, and maintained strong relationships with global stakeholders
Served as a global product portfolio liaison between operations, engineering and other functional areas ensuring all parties understood the purpose and impact of proposed changes while maintaining high efficiency and reducing waste
Participated in company-wide initiatives to promote Lean Six Sigma methodologies, contributing to overall operational efficiency gains
Ensured compliance with industry regulations and standards by staying current on updates and incorporating new requirements into existing processes as needed
Master Data Analyst
Baxalta
09.2014 - 06.2016
Maintained Global Master Data standard within Item Master and Item Branch plants
Served as subject matter expert on master data standards, providing guidance to stakeholders throughout the organization
Created and ensured quality of finished drug product (FDP) codes for new Bills of Material (BOM) structure
Collected, analyzed, and reported key business metrics, and proposed initiatives to improve performance
Collaborated with global cross-functional teams bringing new products to market
Documentation Specialist
Baxter Bioscience
06.2013 - 09.2014
Streamlined documentation processes for increased efficiency in project completion and reduced errors
Processed 50+ document change requests per week and ensured appropriate document issuance schedules were met
Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects
Collaborated with subject matter experts to ensure accuracy and completeness of technical documentation, resulting in fewer revisions needed post-publication
Managed multiple high-priority projects simultaneously, ensuring that all deadlines were met without compromising document quality
Internal Communications Specialist at Education & Training Evolution CommissionInternal Communications Specialist at Education & Training Evolution Commission