Highly motivated and committed administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Back To Health
05.2021 - Current
Hire, train, and supervise 5+ current and new staff, providing orientation and training for new practices and procedures
Manage daily administrative tasks to ensure smooth operations within the medical office environment.
Implement new processes for managing patient flow, and minimizing wait times while maintaining high-quality care standards throughout the practice.
Develop and implement standard policies and procedures to verify compliance with regulations
Communicate effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Monitored employee attendance records ensuring compliance with organizational guidelines
Complete bi-weekly payroll for 5+ employees.
Collaborate closely with physicians to coordinate care plans for individual patients
Assisted with recruiting efforts for qualified candidates to fill open positions within the organization
Create reports detailing operational performance data for review by the executive leadership team
Audit charts and patient account history to post and document billable procedures
Elementary Teacher
Riddle Elementary School
07.2019 - 02.2021
Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
Prepared materials for lessons, assignments, and assessments, and evaluated, corrected, and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Provided individualized and diversified instruction to support student comprehension and assist with navigating challenges.
Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations along with teaching in person and virtually
Use computers, audio-visual aids, and other equipment and materials to supplement presentations
Elementary Teacher
LEGACY TRADITIONAL SCHOOL
07.2018 - 12.2018
Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Evaluated student progress regularly through formative assessments, adjusting teaching strategies as needed for improved outcomes.
Developed strong relationships with students and their families through consistent communication and involvement in school events.
Collaborated with colleagues to develop cross-curricular lesson plans, deepening students'' understanding of multiple subjects.
Led extracurricular activities such as after-school tutoring programs, enhancing student success beyond the classroom setting.
Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Elementary Teacher
WEST POINT ELEMENTARY SCHOOL
07.2016 - 06.2018
Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
Elementary Teacher
CALIBRE ACADEMY
07.2014 - 06.2016
Promoted a positive classroom environment by establishing clear expectations and fostering strong communication between students, parents, and staff members.
Contributed to the improvement of school-wide curriculum by participating in professional development workshops and sharing insights with colleagues.
Provided individualized and diversified instruction to support student comprehension and assist with navigating challenges.
Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
Scheduled and directed field trips and hands-on activities to foster student learning and creativity.
Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Claims Adjuster
USAA
01.2008 - 01.2012
Teller & Wire Specialist
Bank of America
01.2003 - 01.2008
Sales Associate
Mervyn’s
01.2001 - 01.2003
Education
MBA - Business
Western Governors University
Remote
10.2025
Bachelor of Science - Elementary Education
UNIVERSITY OF PHOENIX
Remote
05.2013
Skills
Administrative Management
Operational Improvements
Hiring & Terminations
Orientation & Training
Staff Scheduling/Schedule Management
Excellent Communication Skills
Organizational Skills/Organizational Skills Development
Self Starter
Outstanding Critical Thinking Skills
Microsoft Office
Time Management
Effective Multitasking
Certification
Elementary Education Certification - Illinois Department of Education.
English as a Second Language (ESL) Certification - Illinois Department of Education.
Mathematics Teaching Assistant at High Mowing School Unpaid and Voluntary JobMathematics Teaching Assistant at High Mowing School Unpaid and Voluntary Job