Tableau
My name is Lindsay Bove, a college graduate with an Associate's degree in Psychology and Criminology from Florida Atlantic University in Boca Raton Florida. I am currently looking into job opportunities and came across this opening. I am seeking to obtain this position because it will allow me to couple my love for innovation and my client-first mindset from previous work experiences, to fully master the applications of my role.
One skill that I developed as I gained more experience as a CSM was the ability to efficiently retain my customers. I learned that by focusing on exceeding customers needs and making them feel heard, they are more likely to want to continue their partnership.
I believe my success also derives from identifying at-risk customers and helping reduce churn by driving adoption and usage through ongoing engagement. My role is not only to serve customers, but to diffuse any complications, which require patience, critical thinking, and above all, understanding. Every interaction you have with a client shapes their attitudes towards the business.
The ideal version of myself strives to combine my hard-working mentality with my experience in adapting to the demands of a business, and passion for learning new skills to better my overall work ethic.
I want to work for a company who is passionate about their product and eager to build strong partnerships with their customers. This is why I'm submitting my resume with you today. After researching your company, I am confident that I will thrive alongside your team and be the representative that clients and coworkers can happily speak of.
Thank you for your time and consideration!
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o 145% Q4 2022
o 98% Q1 2023
o 121% Q2 2023
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