Dynamic Sales and Operations Leader with 10+ years of experience in client success, training, and project management across energy, education, and CPG sectors. Proven ability to drive growth, streamline operations, and lead high-impact team
Professional sales leader equipped to drive growth and optimize performance. Proven ability to develop effective sales strategies and build strong relationships with clients. Focused on team collaboration and adapting to changing needs to achieve results. Skilled in team management, market analysis, and strategic planning. Known for reliability, flexibility, and goal-oriented mindset.
Overview
13
13
years of professional experience
Work History
Inside Sales Specialist
Gresco Utility Supply
01.2024 - Current
Manages project timelines, budgets, and milestones to ensure successful delivery of electric vehicle projects.
Coordinates with vendors and contractors for procurement, installation, and maintenance of renewable technologies.
Maintains ~$1M in inventory for all of Gresco’s warehouses for storm preparedness and customer demands.
Conducts research on emerging renewable energy technologies and assesses their applicability to current and future projects.
Provides technical support and expertise to clients, stakeholders, and internal teams to facilitate decision-making.
Owns the entire sales process from initial call to final delivery on all projects.
Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
Answered customers' questions regarding products, prices, and availability.
Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
Partnered with outside sales teams to coordinate joint efforts on key accounts and expand overall market presence.
Used digital methods and traditional telephone approaches to generate sales leads.
Inside Sales Representative
Gresco Utility Supply
05.2018 - 01.2024
Promoted and sold Gresco inventory, represented product lines, and services in the Telecom & Renewable Energy space.
Completed all bids/quotes in a timely manner to satisfy the customer.
Gathered information for customers to assist them in decision making for ordering day to day and long term (blankets), and customers in emergency situations by providing products and services as needed.
Stayed abreast of market trends and pricing, thus pursuing opportunities to increase sales and gross margins.
Participated in calls with outside sales representatives, when needed, to resolve specific problems and build customer relations.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Used CRM software to maintain detailed contact logs and account records.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
Assistant Director of Admissions & Recruitment
Middle Georgia State University
04.2016 - 03.2017
Coached, led, and developed a staff of 19 recruiters engaged in supporting the needs of the university.
Successfully developed, implemented and evaluated recruitment strategies, and attended recruiting events to support direct report staff while developing new campus information sessions and tours for five campuses.
Created and implemented CRM (Salesforce) communication plans for students in all stages of education.
Implemented a Salesforce CRM system
Coordinated and executed recruitment events and coordinated student ambassadors for the President’s Torch Society as the co-advisor.
Conducted market research and implemented new programs according to the new data.
Analyzed applicant data to identify trends in demographics, enabling more targeted outreach efforts to underrepresented populations.
Organized successful open house events that showcased campus facilities and programs, attracting a larger pool of potential applicants.
Established partnerships with local high schools and community colleges to promote transfer opportunities, increasing incoming transfer student numbers.
Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
Increased enrollment rates by implementing strategic marketing campaigns and targeted recruitment initiatives.
Managed budget allocation for the Admissions Office, ensuring funds were appropriately distributed for staff salaries, recruitment events, and marketing materials.
Improved communication between Admissions Office and prospective students by implementing a CRM system to track inquiries and applications.
District Sales Manager
Pepsi Beverages Company
08.2012 - 04.2016
Provided leadership for local and national initiatives/promotions to build brand development and awareness and maximize performance. Maintained process improvements to enhance delivery productivity. Trained associates on selling methods/standards.
Coached, developed and managed drivers and sales representatives to improve efficiency and productivity, thus facilitating team meetings and safety training sessions to ensure comprehension of preventative measures.
Signed major account to pantry agreement gaining approximately 65% more space per store. Increased account sales and grew business by 35%.
Recognized as Top Gun in sales performance for the Best from 2013 to 2015 and received 100% on a full-service vendor audit for compliance the first year.
Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
Increased sales revenue by developing and implementing effective sales strategies for the district.
Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
Grew YOY sales 12% by consistently meeting and exceeding quotas.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
Education
Master of Business Administration -
American Sentinel University
Aurora, CO
Bachelor of Science - Business and Information Technology Marketing
Middle Georgia State University
Macon, GA
Skills
Sales team leadership
Territory management
Skilled in managing CRM platforms
Client relationship management
Supply chain management
Strategic business planning
Skilled in timeline planning and resource allocation
Workflow automation or process improvement
Timeline
Inside Sales Specialist
Gresco Utility Supply
01.2024 - Current
Inside Sales Representative
Gresco Utility Supply
05.2018 - 01.2024
Assistant Director of Admissions & Recruitment
Middle Georgia State University
04.2016 - 03.2017
District Sales Manager
Pepsi Beverages Company
08.2012 - 04.2016
Master of Business Administration -
American Sentinel University
Bachelor of Science - Business and Information Technology Marketing