Lindsay Brooks
Windsor,CT
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Aldi Distribution Center
10.2024 - Current
- Operated pallet jacks to efficiently transport goods within the warehouse.
- Maintained cleanliness and organization of work area, adhering to safety protocols consistently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
Uber Partner
Uber Eats
07.2024 - 09.2024
- Coordinated order deliveries to enhance customer satisfaction and ensure timely service.
Warehouse Associate
Amazon
12.2023 - 07.2024
- Assisted in training new employees on warehouse procedures and equipment operation.
- Participated in team meetings, contributing ideas for workflow improvements and efficiency gains.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or quality control duties.
Customer Service Representative
Battiston's - Fabric Care Specialists
11.2012 - 11.2023
- Trained new staff on customer service protocols, fostering a supportive team environment.
- Led initiatives to optimize workflow efficiency, resulting in reduced wait times for customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Education
High School Diploma -
Bristol Adult Education
Bristol, CT06-2011
Skills
- Keyboarding (~40 wpm)
- Basic clerical skills
- Customer service
- Experience in leadership roles
- Great multi-tasker with a special attention to detail
- Excellent intrapersonal skills
Timeline
Warehouse Associate
Aldi Distribution Center
10.2024 - Current
Uber Partner
Uber Eats
07.2024 - 09.2024
Warehouse Associate
Amazon
12.2023 - 07.2024
Customer Service Representative
Battiston's - Fabric Care Specialists
11.2012 - 11.2023
High School Diploma -
Bristol Adult Education