Lindsay Brown
Avondale
Summary
Compassionate leader with a track record of designing, implementing, and leading programs that empower individuals experiencing homelessness and economic instability to achieve lasting success. Skilled in building and scaling client-centered services, workforce initiatives, and transitional housing programs, consistently improving outcomes and creating measurable impact. Overall, a critical thinker and humble learner who gravitates to work that is deeply human.
Overview
7
7
years of professional experience
Work History
Chief Program Officer
St. Joseph the Worker
Phoenix, AZ
03.2025 - Current
- Provide strategic leadership and oversight of core employment and workforce housing programs, advancing pathways to self-sufficiency for disadvantaged and unhoused individuals
- Led the strategic expansion of employer and workforce partnerships, increasing business engagement by 122% and establishing sustainable employment pipelines aligned with organizational mission
- Guided strategic transformation of the transitional housing program, increasing participant success rates from 67% to 93% through data-informed service design, continuous quality improvement, and staff alignment
- Co-developed and operationalized a workforce case management model integrating employment readiness, ongoing support, and outcome accountability across programs
- Partner with executive leadership to shape organizational strategy, aligning program goals with community needs, funder priorities, and measurable impact outcomes
- Oversee program evaluation, quality assurance, and performance reporting to ensure accountability, effectiveness, and continuous improvement
- Cultivate and represent the organization in strategic partnerships with employers, funders, and community stakeholders to expand impact and visibility
Program Manager, Workforce Opportunities
St. Vincent De Paul
Phoenix, AZ
01.2023 - 03.2025
- Co-developed and oversaw a 71-bed workforce transitional housing program grounded in strengths-based, client-centered practice to support individuals experiencing homelessness in achieving employment and housing stability
- Provided supervision to leaders and case management staff, supporting ethical practice, professional development, and high-quality service delivery
- Maintained program data, documentation, and outcome reporting to meet funder requirements and support continuous quality improvement
- Collaborated across systems to develop and sustain an integrated workforce and housing model that addressed barriers to employment, stability, and self-sufficiency
Employee Relations/ Training & Development
St. Vincent De Paul
Phoenix, AZ
05.2022 - 01.2023
- Serve as a trusted resource to employees and supervisors, providing guidance on performance, workplace concerns, and effective professional relationships
- Support employee engagement and well-being initiatives, including administration of the Employee Assistance Program
- Partner with HR leadership to strengthen onboarding, benefits education, and organizational culture through coordinated training and development efforts
Lead Case Manager/ Case Manager
St. Vincent De Paul
Phoenix, AZ
11.2018 - 05.2022
- Facilitated comprehensive case management for 20–25 individuals experiencing homelessness, implementing strengths-based and trauma-informed approaches to ensure housing stability and support income development.
- Facilitated in-depth intakes and assessments to create individualized service plans aimed at achieving permanent housing, employment, and self-sufficiency.
- Coordinated community resources and referrals while monitoring client progress, milestones, and outcomes through professional documentation
- Promoted to Lead Case Manager, providing mentorship and training to case management staff and serving as ASU field supervisor for social work interns
Education
Bachelor of Science - Social Work
Arizona State University
Phoenix, AZ12-2018
Skills
- People-first leadership
- Collaborative strategic planning
- Thoughtful decision making
- Analytical approach to practice
Timeline
Chief Program Officer
St. Joseph the Worker
03.2025 - Current
Program Manager, Workforce Opportunities
St. Vincent De Paul
01.2023 - 03.2025
Employee Relations/ Training & Development
St. Vincent De Paul
05.2022 - 01.2023
Lead Case Manager/ Case Manager
St. Vincent De Paul
11.2018 - 05.2022
Bachelor of Science - Social Work
Arizona State University