Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsay Brunswick

General Manager
Ansonia,CT

Summary

Guest-oriented & team developing General Manager with 18 years of experience focused on increasing revenue and expanding margins. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

General Manager

Panera Bread
Shelton, CT
05.2015 - 03.2023
  • The General Manager manages the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved. They are responsible with assisting in coaching & developing the team, creating a differentiated guest experience, growing sales & maximizing profitability. They are the owners of creating a culture of professionalism, teamwork, W.A.R.M hospitality & Panera Warmth.
  • Implemented operational strategies and effectively built guest and team member loyalty.
  • Developed and maintained relationships with guests and vendors through cafe development.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring managers on management principles, industry practices, and company procedures.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Formulated policies and procedures to streamline operations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term company growth.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and implemented strategies to increase sales and profitability.
  • Trained and guided managers to maintain high productivity and performance metrics.

Concession Supervisor

Seymour Entertainment Cinemas
Seymour, CT
05.2006 - 02.2013
  • Supervised food and beverage personnel, evaluating performance and recommending improvements.
  • Participated in food production, properly handling food surpluses and cost control.
  • Controlled food costs and managed inventory.
  • Coordinated concession team, theater ushers, projectionist and storeroom operations.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced environments.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food safety and safety protocols to boost knowledge and performance.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Administered payroll for 30 team members and addressed discrepancies in compensation.
  • Analyzed and controlled inventory, working with the team to minimize loss.

Education

High School Diploma -

Shelton High School
Shelton, CT
08.2002 - 05.2007

Skills

Performance improvement

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Certification

ServSafe Certification, Sept 2021-2026

Timeline

General Manager

Panera Bread
05.2015 - 03.2023

Concession Supervisor

Seymour Entertainment Cinemas
05.2006 - 02.2013

High School Diploma -

Shelton High School
08.2002 - 05.2007

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Lindsay BrunswickGeneral Manager