Lindsay Bucci

Grand Blanc,MI

Overview

years of professional experience

FOCUS Business Solutions

09.2017 - Current

Cultivated client relationships to support account retention and revenue growth. Assessed client needs and provided tailored solutions, boosting customer satisfaction and loyalty. Assisted in cross-functional team efforts to enhance service delivery processes. Supported junior representatives through mentorship, promoting professional growth and team performance. Monitored account performance metrics regularly, identifying improvement areas and executing action plans. Delivered high-quality analyses on time to inform key business decisions in international trading operations. Guided junior analysts in using advanced analytical tools, enhancing team capabilities. Created clear and concise reports to present complex trade data to clients. Improved team collaboration by establishing effective communication channels across departments involved in global trading activities. Optimized workflow processes for better efficiency in analyzing trade patterns and trends. Assisted new team members in their transition into the Trade Analyst role, sharing knowledge to contribute to team success. Collaborated with cross-functional teams to uncover opportunities and mitigate potential trade barriers.

Target-Logistics

01.2010 - 01.2017

Achieved efficient inventory processing through effective operation of warehouse equipment. Enhanced product availability by collaborating with team members to maintain precise stock levels. Promoted a secure working environment by implementing rigorous safety protocols. Improved operational efficiency by training new employees on best practices and procedures. Reduced waste and optimized stock management through diligent inventory rotation monitoring. Identified and addressed performance gaps by evaluating operational metrics and implementing targeted solutions. Increased team safety and efficiency by maintaining clean and organized work areas. Maximized performance by rapidly mastering all required tasks.

Southgate High School

Southgate, MI

06.2003

Ensures data is accurate and timely processed
Updates Client records, interpretation of documentation for clients
In a professional manner, working with team members, suppliers, and Clients as required for missing documentation, information or instructions
Verify documentation for compliance (eg, free trade certificates)
Adheres to Customs Regulations and Rules of Origin for qualification and certification for FTA agreements
Preps and executes solicitations for Client documentation
FTA Reconciliation to recoup Duties and Fees applied at the time of entry
Knowledge with filing 520d Protest with Customs
Ensures that all SOP's and business rules are adhered to following special client instructions, notes and alerts Identify those that are missing or those that have become outdated or ineffective, making recommendations for change
Research and respond to requests for information from team or traffic
Prioritize and completes work according to supervisor direction, Customs requirements and client standards
Maintain effective relationships with clients, carriers, forwarders, Customs, etc

Adheres to policies and procedures
Familiar with applicable Customs laws, regulations, procedures and industry practices
Client service oriented
Organizational skills with the ability to meet tight deadlines
Assertiveness in problem solving
Excellent communication skills
Ability to multitask
Detailed oriented
Excellent time management skills
Ability to present a professional image
Knowledge of Word, Access, and Excel software
Office equipment/machinery used: Personal computer and common business machines/software

FOCUS Business Solutions

09.2017 - Current

Target-Logistics

01.2010 - 01.2017

Southgate High School