Dedicated Learning & Development leader with a history of meeting company goals utilizing consistent and organized practices. Successful at developing and improving training programs for employees at all levels. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Lindsay Cassel
Sr. Manager - Learning & Development
Hummelstown,PA
Summary
Overview
6
years of professional experience
8
years of post-secondary education
Work History
TE Connectivity
Global Senior Manager - Learning & Development
09.2023 - Current
Job overview
- Provide leadership to global Trainers and Instructional Designers to create/deliver Standard Operating Procedures (SOP) and engaging, scenario-based, gamified learning content to support business transformation objectives
- Customize next-level Learning Solutions for Channel New Hires, Field Sales, and Distributors
- Increased focus on key strategic learning content and mandatory training while right sizing the total volume of asset development and first-person learning
- Establish a comprehensive Leader Development program, aligned with and preparing leaders to deliver on Strategic Priorities
TE Connectivity
Global Manager – Instructional Design
06.2021 - 09.2023
Job overview
- Provide leadership to global instructional designers to create/deliver standard operating procedures and engaging, scenario-based, gamified learning content to support business transformation objectives
- Certify global trainers on instructional design fundamentals such as ADDIE, brand guidelines, design style guidelines, assessment question format, and authoring tools
- Ensure curriculum effectively integrates internal strategies and initiatives in scenario-based learning solutions for a blended adult learning experience (e.g., facilitated, self-paced eLearning, micro-learning, video-based learning, games, simulations, job aids & role plays)
- Develop and deliver presentations, instructor-led and self-paced training, and project launch & change management plans and communications to support new content development, re-design, or maintenance for existing content, ensuring stakeholder alignment to scope and timeframes
- Maintain learning content for Leaders, New Hires, & Tenured internal employees and external Distributor Partners (product, system, and procedure changes)
- Manage training program requests, identify needs, and develop learning solutions to support business growth across all groups
- Allego and Mediafly process owner, department SME, and integrate learning content from other internal learning and sales enablement platforms
- Deployed new LMS and sales enablement platforms across the internal enterprise and external Partners (~4K users)
- Prioritize and project manage instructional design projects, with SMEs for technology releases, acquisitions, marketing campaign launches, and new product introductions
- Publish monthly instructional design calendar, develop implementation schedule and coordinate with our Workforce Management (WFM) Team to schedule Consultants to complete training courses
- Manage SMB & Business Unit (BU) collaboration planning across the enterprise to identify needs and provide learning solutions for training, communications & WFM support requirements
TE Connectivity
Acting Global Training Leader
03.2021 - 06.2021
Job overview
- Provided leadership to global trainers and instructional designers to create/deliver engaging, gamified learning content to support business transformation objectives
- Provided project management of the global training planner, prioritization & resource optimization to meet business needs
- Proactively partnered with business units (BUs) to meet customer care new hire training needs while also leveraging training best practices and content to support BU priorities (e.g., modern learning platform/solutions, extraordinary customer experience, etc.)
- Managed the SMB and Marketing Campaign process to effectively integrate training, communication & WFM support requirements
Elizabethtown CollegeElizabethtown, PA
Assistant Field Hockey Coach
02.2020 - 07.2023
Job overview
- Assists head coach with practices and office work
- Creates practice plans and runs practice in lieu of head coach’s absence
- Manages and creates practice and game schedules
TE ConnectivityMiddletown, PA
Instructional Designer
06.2019 - 06.2021
Job overview
- Partnered with key global stakeholders and subject matter experts (SMEs) to assess training needs and develop training content
- Developed, re-designed, and maintained engaging learning (instructor-led and new learning strategies/technologies) to enhance instruction such as eLearning, micro-learning, and video-based learning (Allego) with required narration/scripting as well as gamification, role-plays & simulations, and job aids/training support materials for Customer Service and Sales Excellence
- Provided consulting, project management and/or mentoring support for Instructional Design
Underwriters Laboratories (UL)
Instructional Design & Project Manager Associate
05.2019 - 06.2019
Job overview
- Project managed the development of computer-based training, web-based training, and multi-media training products from inception to completion
- Communicated directly with global subject matter experts
- Performed script conversions for older courses and edited scripts by updating the XML files
- Created courses from content-filled PowerPoints using in-house course builder
Underwriters Laboratories (UL)
Instructional Designer / Project Manager Intern
01.2019 - 05.2019
Job overview
- Project managed the development of computer-based training, web-based training, and multi-media training products from inception to completion
- Communicated directly with global subject matter experts
- Performed script conversions for older courses and edited scripts by updating the XML files
- Created courses from content-filled PowerPoints using in-house course builder
Bloomsburg Area SDBloomsburg, PA
Instructional Technologist Intern
09.2018 - 12.2018
Job overview
- Performed Google Classroom Workshops to High School and Middle School teachers
- Created technical help guides for Epson BrightLink 695wi Projectors
- Provided technology guidance and assistance to educators facing issues or questions
- Extracted data from assessments and designed Google Slides with response themes
- Participated in panel interviews for students interested in the Technology Club
Guardian Life Insurance
Learning Systems Intern
06.2018 - 08.2018
Job overview
- Loaded and tested eLearning courses
- Performed catalog management and cleanup
- Created an eLearning course using Articulate Rise
Education
LIBERTY UNIVERSITYLynchburg, VA
Doctoral Executive Certificate from Instructional Design And Technology
08.2020 - 05.2023
University Overview
- 4.0 GPA
- Omega Nu Lambda (ONL) Member
- Kappa Delta Pi (ΚΔΠ) Member
BLOOMSBURG UNIVERSITYBloomsburg, PA
Master of Science from Instructional Design And Technology
08.2017 - 12.2018
University Overview
- 3.97 GPA
- Extracurricular Activities: NCAA DII Volunteer Field Hockey Coach
- Awarded eLearning Specialist Certification
BLOOMSBURG UNIVERSITYBloomsburg, PA
Bachelor of Science from Business Education
08.2013 - 05.2017
University Overview
- Minor: Information & Technology Management (ITM)
- 3.41 GPA
- Pi Omega Pi (ΠΩΠ) President and Member
- Extracurricular Activities: NCAA DII Four Year Field Hockey Member
Skills
- Microsoft Office Suite Certified
- Authoring Tools (Articulate 360, Adobe Captivate, Vyond, Canva)
- Learning Management Systems (SuccessFactors, Saba, D2L, SAP Litmos)
- Sales Enablement Platforms (Allego, Mediafly)
- Adult Learning Theories (ADDIE & Blooms Taxonomy)
- Project Management (Asana & Trello)
- Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign, Premier Rush)
- Adobe Experience Manager (AEM)
- Eloqua
- Audacity
- Amazon Polly
- SnagIT
- Collaboration Platforms (Google Suite & Microsoft TEAMS)
- Salesforce & SAP
Timeline
Global Senior Manager - Learning & Development
TE Connectivity
09.2023 - Current
Global Manager – Instructional Design
TE Connectivity
06.2021 - 09.2023
Acting Global Training Leader
TE Connectivity
03.2021 - 06.2021
LIBERTY UNIVERSITY
Doctoral Executive Certificate from Instructional Design And Technology
08.2020 - 05.2023
Assistant Field Hockey Coach
Elizabethtown College
02.2020 - 07.2023
Instructional Designer
TE Connectivity
06.2019 - 06.2021
Instructional Design & Project Manager Associate
Underwriters Laboratories (UL)
05.2019 - 06.2019
Instructional Designer / Project Manager Intern
Underwriters Laboratories (UL)
01.2019 - 05.2019
Instructional Technologist Intern
Bloomsburg Area SD
09.2018 - 12.2018
Learning Systems Intern
Guardian Life Insurance
06.2018 - 08.2018
BLOOMSBURG UNIVERSITY
Master of Science from Instructional Design And Technology
08.2017 - 12.2018
BLOOMSBURG UNIVERSITY
Bachelor of Science from Business Education
08.2013 - 05.2017