Lindsay Cauble

Responded to all phone and email inquiries, providing timely and professional customer service

Scheduled appointments with prospective clients and vendors while maintaining an organized calender to ensure smooth operations

Entered and updated client information in venues database with accuracy and attention to detail

Prepared and printed contracts, event details and other documentation for client meetings

Contacted patients to schedule diagnostic scans and medical appointments based on injury type and provider availability

Accurately entered and updated patient demographics, appointment details and insurance information in electronic health records (EHR)

Managed a high volume of both inbound and outbound calls while maintaining professionalism and empathy

Maintained detailed logs and documentation to support smooth billing and follow-up procedures

Resolved patient concerns or scheduling conflicts with a customer first approach