Highly experienced medical/healthcare project lead and SME for healthcare administration process improvement with nineteen years of cross-discipline experience as a Unit Clerk, a Medical Record Data Abstractor, a Junior Application Trainer, and an Activities Director.
Overview
18
18
years of professional experience
Work History
Remote Clinical Surgical Data Reviewer
Loyola University Medical Center
Maywood, USA
08.2021 - Current
Provide abstraction and analysis of clinical medical record documentation
Educate clinical teams/committees and leaders of needs for compliance
Educate leaders of patient safety and improvement efforts/initiatives
Engage clinical teams in improvement initiatives
Conduct reviews that support the organizations quality and patient safety
Support reviews for accreditation
Implement process improvements with ongoing monitoring and feedback
Quality Improvement Specialist II
Meridian Health Plan
Detroit, USA
08.2020 - 08.2021
Provide and review data reports for quality improvement
Develop and review wellness program submissions
Attend and present at meetings bi weekly with outside vendors
Attend and present at internal corporate and local meetings
Organize and develop assigned sections of Annual Evaluation
Assist in preparations for audits
Implement process improvements to streamline departmental functions
Data Manager
Saint Joseph Mercy Hospital
Ann Arbor, USA
05.2015 - 07.2020
Abstract, review and enter data into NCDR Registry
Abstract, review and enter data into STS Registry
Provide and review data reports for quality improvement
Develop quality improvement projects with A3
Attend and present at regional and national meetings annually
Activities Director
Waltonwood Assisted Living
Canton, USA
08.2013 - 08.2014
Develop monthly activity calendar/newsletter and programs
Encourage resident socialization by expansion of personal interests
Plan, schedule and implement individual and group activities
Recruit, schedule and supervise volunteers and entertainment
Coordinate monthly resident council meetings
Responsible for visiting residents out in ECF's and hospitals
Supervise Activities Assistant in daily tasks
Junior Application Trainer
Meridian Health Plan
Detroit, USA
04.2013 - 08.2013
Conduct training sessions to instruct employees on various topics
Organize and deliver company orientation for new employees
Develop teaching aids and curriculum for emerging leaders program
Create and maintain training materials to provide instruction
Participate in creating, facilitating, and advising initial and ongoing training
Develop teaching aids, reference material and visual aids
Organize company mix & mingles, social events and sports teams
Medical Record Data Abstractor
Meridian Health Plan
Detroit, USA
11.2011 - 03.2013
Abstract, review and enter supplemental data in order to meet HEDIS goals
Create corrective action plans for offices not meeting quality standards
Conduct site visits related to Quality of Care grievances
Provide HEDIS education to providers in contract with MHP
Provided guidance as a Team lead of other abstractors
Unit Clerk
Saint Joseph Mercy Hospital
Ann Arbor, USA
03.2008 - 09.2011
Provided assistance, guidance and direction to visitors and patients
Performed routine clerical duties in Surgical Intensive Care Unit
Intern in Office of Development
Saint Joseph Mercy Hospital
Ann Arbor, USA
11.2009 - 08.2010
Developed, planned, marketed and executed charitable events and meetings within the Special Events and Annual Giving industries.
Responsible for all aspects of event management, including proposal planning, production of meeting materials, and registration/database management
Coordinated multiple high profile events ranging from 500 to 1,000 attendees
Education
Bachelor of Science - Health Administration
Eastern Michigan University
01.2010
General Studies -
Schoolcraft Community College
01.2008
General Studies -
Western Michigan University
01.2004
References
Charles Bareis, President & Chief Medical Officer, MacNeal Hospital; Loyola Medicine, (708) 783-3013
Madeline Draus, Regional Director of Accreditation and Infection Prevention, MacNeal Hospital; Loyola Medicine, (630) 675-1775
Jim Vandewarker MSN, RN, Director of Clinical Transformation for Cardiovascular Services, Trinity Health, (734) 343-0641
Latoya Phillips RN, Clinical Quality Safety Nurse, Saint Joseph Mercy Hospital, (734) 712-4352
Nurse Manager 3 SE Cardiology-37 Bed Cardiac Unit at Loyola University Medical Center/Loyola MedicineNurse Manager 3 SE Cardiology-37 Bed Cardiac Unit at Loyola University Medical Center/Loyola Medicine