Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lindsay Chinappi

Fort Lauderdale

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operations Manager

Action roofing
10.2024 - 04.2025
  • Manage the full lifecycle of roofing projects, from lead booking to final invoicing, ensuring timely and efficient execution.
  • Process sales contracts for both cash and financed jobs, coordinating with internal teams and financing partners to streamline approvals.
  • Prepare and submit permit applications, maintaining compliance with local building codes and regulations.
  • Schedule projects and coordinate resources to meet deadlines and quality standards.
  • Develop and implement operational procedures and systems to launch and scale the roofing division.
  • Create job tracking and reporting systems to monitor project status, costs, and performance metrics.
  • Collaborate with leadership to establish vendor relationships and optimize workflows for long-term growth.
  • Deliver outstanding customer service and ensured smooth communication across all phases of the project.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Regional Administrator

Erie Home
02.2018 - 03.2024
  • Oversaw Operations Across 6 Branch Offices
  • Managed daily administrative operations across six regional offices, ensuring consistency and efficiency in sales and installation workflows.
  • Supervised sales and install processes from lead intake through project completion, maintaining high service standards and timeline compliance.
  • Assisted clients with financing options, guiding them through application and approval processes with professionalism and care.
  • Processed incoming and outgoing paperwork accurately, including contracts, permits, job files, and completion forms.
  • Administered payroll for field installers, ensuring timely and accurate payments across multiple locations.
  • Monitored and maintained office supply inventory; handled purchasing and ordering to support office functionality and reduce downtime.
  • Collaborated cross-functionally with sales, operations, and accounting teams to streamline communication and resolve issues quickly.

Office Administrator/veterinary assistant

Scottsville veterinary
01.2011 - 02.2017
  • Welcomed and checked in clients, ensuring accurate collection of visit reasons and pet history for each appointment.
  • Obtained and recorded vital signs (TPR: temperature, pulse, respiration) and behavioral observations to assist in diagnosis.
  • Entered detailed notes into the system for veterinarian review and documentation.
  • Safely restrained animals during exams, treatments, and procedures to ensure patient and staff safety.
  • Collected blood samples for diagnostics and administered vaccines as directed by the veterinarian.
  • Provided hands-on support during procedures and surgeries, maintaining sterile fields and assisting with instruments.
  • Maintained a clean and organized work environment, restocked exam rooms, and ensured equipment was sanitized.

Education

High School Diploma -

Olympia High School
Greece, NY
06.2006

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation

Accomplishments

  • Promoted to Regional Administrator after 3 years with the Erie Home.
  • Earned the “Employee of the Year” Award in 2008.

Certification

  • 411 Business 2025 Present
  • Cosmetology License
  • Driver's License

Languages

English

Timeline

Operations Manager

Action roofing
10.2024 - 04.2025

Regional Administrator

Erie Home
02.2018 - 03.2024

Office Administrator/veterinary assistant

Scottsville veterinary
01.2011 - 02.2017

High School Diploma -

Olympia High School

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