LINDSAY CLARK
Phoenix,AZ
Summary
Experienced leader with 15+ years in project management and strategic initiatives. Seeking Assistant CIO role to apply strong communication skills and technical expertise. Specialized in building Portfolio dashboards using tools like Smartsheet and ClickUp for efficient management. Proven track record in navigating portfolios and programs for streamlined processes and optimal outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Enterprise Strategic Research Portfolio Manager
Mayo Clinic
04.2023 - Current
- Direction and Implementation of multiple, inter-related projects, programs, and transformational activities
- Fosters the values, priorities, strategies and business needs
- Develop leaders within the Research PMO
- Direct supervision and evaluation of staff team of 12 Project Managers
- Manage Project Governance, strategic alignment, benefits management, stakeholder management and Lifecycle management
- Establish direction for the RPMO team
- Chair and serve on oversight committees.
Senior Project Manager
Mayo Clinic
09.2021 - 04.2023
- Lead complex and business critical projects from implementation to close for the laboratories
- Developed strategic goals for the department with managing projects and delivery methodology
- Established and maintain Cost plans throughout the project
- Determined cost advantage for the project working with the sponsor and product sales team
- Collaborated with Enterprise teams, IT and Labs to develop clinical test assays
- Ensured timely communication across the division and project stakeholders.
IT Project Manager/Program Manager
Mayo Clinic
12.2014 - 09.2021
- Non-Employee Access Project Implementation
- Non-Employee Life Cycle Management Project Manager – Managed Large Enterprise project implementing Non-Employee Profile system as a source system for non-employee, Agile Project with multiple releases through the end of project in December 2021 supporting 30,000+ Non-Employees population adding security and knowledge of who is working at Mayo Clinic and access levels
- Non-Employee Life Cycle Management Project is Enterprise wide and requires change management processes to mitigate scope creep with varying populations and prolonged completion on schedule
- Infor Technical Upgrade Project Manager – Enterprise collaboration with HR, Finance, and Supply Chain
- Developed current state and future state assessments for previously implemented systems to aide in the transition or migration to new products
- Facilitated the RFP process for IT in the Healthcare Food Services Vendor Selection
- Managed project teams across the Enterprise for the Food Services Transition; Networks, Programmers, Facilities, HRIT, IT Business Analyst, Endpoint Analyst, and Design Engineers
- Managed multi-million-dollar projects within the Administrative Applications Division from RFP process to project closure
- Examples include: Warehouse Management Replacement Project, Discharge Planning Project, Right Fax Enterprise Expansion Project.
Project Manager
Mayo Clinic
08.2009 - 12.2014
- Project Management leadership and IT liaison to clinical area in support of complex vended Clinical Information Systems – Transplant Convergence Project, Renal Dialysis Project, TeleVision; Urology/RadOnc Alliance QOL Collaboration Project; GI Endoscopy Convergence Project
- Utilized and implemented ADKAR and Change Management processes to navigate through the complex scope and various Stakeholders of Transplant Convergence Project for Mayo Clinic Enterprise
- Served as interim secretary for the Transplant Steering Committee; Serve as lead and mentor to staff in Arizona.
IT Support Analyst I
09.2008 - 08.2009
- Provided remote support to end users for reported computer and networking problems
- Interacted with end users to understand their security needs and implement procedures to accommodate
- Monitored health of multiple IT assets through use of console panel, storage monitoring, and tracing to determine the point of equipment or program failure
- Performed additional application administration as required: Examples include, Telestroke, IDX, Acuity Plus, CSO, Softgrid, Symantec Antivirus, Tandem, Echo.
Sr. Systems Analyst/Programmer
Mayo Clinic
- Coordinated with Subject Matter Experts and functional owners to develop projects as well as assist with ongoing project management and serve as a technical resource for the area; participated In strategy planning and resourcing discussions
- Served as E-Health initiatives Technical lead (i.e
- TeleStroke, Telemedicine, and TeleDermoscopy, Synchronous Cardiology, etc.)
- Extended System Support for Medical Dictation and Hospital Point of Sales Systems; Performed System Upgrades; Maintain Projects and contract renewals
- Development and support for standards-based interfaces such as HL7 to other departmental and/or ancillary systems.
Education
Master of Science Enterprise Information Systems -
Colorado Technical University
06.2011
Bachelor of Science Management Information Systems -
Oakland University
05.2001
Skills
- Identifying Opportunities
- Cross-Functional Collaboration
- Contract Negotiation
- Quantitative Analysis
- Client Relationship Management
- Technical Analysis
- Due Diligence
Certification
- Mayo Clinic Quality Fellow – Gold Level, 2023
- Project Management Professional Certification (PMP), 2021
- Project Management Graduate Certificate, 2016, Walden University
- Innovation Catalyst, 2014, Arizona State University / Mayo Clinic
- Mayo Clinic Quality Fellow – Silver Level, 2014
- Information Systems Security Graduate Certificate, 2010, Colorado Technical University
Timeline
Enterprise Strategic Research Portfolio Manager
Mayo Clinic
04.2023 - Current
Senior Project Manager
Mayo Clinic
09.2021 - 04.2023
IT Project Manager/Program Manager
Mayo Clinic
12.2014 - 09.2021
Project Manager
Mayo Clinic
08.2009 - 12.2014
IT Support Analyst I
09.2008 - 08.2009
Sr. Systems Analyst/Programmer
Mayo Clinic
Master of Science Enterprise Information Systems -
Colorado Technical University
Bachelor of Science Management Information Systems -
Oakland University