Lindsay Cornelio Monge

Resolved service-related problems and documented actions in system. Collected room deposits, fees, and payments. Welcomed each new arrival pleasantly and confirmed reservations and identification. Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.

Generated repeat business through exceptional customer service. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.