Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Counihan

Manchester,New Hampshire

Summary

Proven track record of enhancing customer satisfaction and efficiency, notably with Amazon, through expert route management and exceptional customer service. Skilled in GPS navigation and maintaining a clean driving record, complemented by a positive attitude and strong teamwork abilities. Achieved significant improvements in delivery timeliness and safety.

Overview

2025
2025
years of professional experience

Work History

Delivery Driver

Amazon
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Front Counter Crew Member

B&b Cafe And Grill
03.2016 - Current
  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Maintained a clean and organized workspace for better efficiency during peak hours.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
  • Supported kitchen staff by assembling orders quickly and accurately, reducing wait times for customers.
  • Managed multiple tasks in high-volume environment.

Care Giver

Home Instead Senior Care
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Professional Driver

Brookside Transportation
01.2016 - 03.2020
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Education

High School Diploma -

Manchestet High School West
Manchester, NH
06.2012

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Safe Driving
  • Dependable and reliable
  • Time Management
  • Attention to Detail
  • Loading and unloading
  • Clean Driving Record
  • Heavy Lifting
  • GPS Navigation
  • GPS and route planning
  • Route Management
  • Safe Driving Record
  • Order picking and processing
  • Roads and highways knowledge
  • Vehicle Cleaning and Maintenance
  • Delivery Scheduling
  • Stocking and Inventory
  • Traffic laws knowledge
  • Shipping and packaging
  • Commercial driving
  • Payment Collection
  • Mileage Tracking
  • Multitasking
  • Efficiency and Time Management
  • Communication and Interpersonal Skills
  • Dependability and Honesty
  • Ability to Lift 50 Pounds
  • Customer Support
  • Food Delivery
  • State Driver's License

Timeline

Front Counter Crew Member

B&b Cafe And Grill
03.2016 - Current

Professional Driver

Brookside Transportation
01.2016 - 03.2020

Delivery Driver

Amazon

Care Giver

Home Instead Senior Care

High School Diploma -

Manchestet High School West

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Lindsay Counihan