Summary
Overview
Work History
Skills
Timeline
Generic

Lindsay Daigle

Hollister,CA

Summary

Productive Scheduling and Materials Manager committed to maintaining accurate stock records and schedules. Diligent and communicative professional with expertise in strategic planning, materials management and quality control. Committed to collaborating with diverse cross-functional teams to maximize employee engagement and meet corporate objectives while supporting hard sales forecasts and inventory planning. Committed to lean manufacturing and safety. Committed to finding creative solutions to ensure customer satisfaction. Committed to helping create a efficient as well as welcoming environment. Committed to the company and doing whatever is needed to help ensure the vision and push forward future Teknova 2.0.

Overview

27
27
years of professional experience

Work History

Scheduling and Materials Manager

Teknova
05.2015 - Current
  • Work closely with Customer Service, to help prioritize customer needs.
  • Coordinate with production leadership workflow and communicate urgent needs.
  • Monitor safety stock levels and established order policies to balance inventory availability with minimal investment.
  • Manage material flow through plant in support of lean manufacturing operations and measured cost management.
  • Improve resource allocation to promote efficiency and deadline management.
  • Monitor inventory levels and avoided shortages with timely replenishment of stock.
  • Identify opportunities to reduce lead times and improve inventory management.
  • Inventory warehouse stock on monthly, quarterly and annual basis.
  • Maintain control of cycle counts, physical inventory and discrepancy research.
  • Motivate and managed performance, activities and responsibilities of Inventory Control Team as well as Scheduling Team.
  • Lead improvement initiatives to advance operational efficiencies and increase revenue.
  • Track production and quality control systems to proactively identify deficiencies.
  • Collaborate with manufacturing and supply chain management.
  • Maintain established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Self-motivated, with strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Identify issues, analyzed information and provided solutions to problems.
  • Worked with team to implement a new ERP system.
  • Passionate about success of Teknova.

Warranty Service Specialist

Milgard Windows & Doors
06.2004 - 05.2015
  • Evaluated window and door systems according to predetermined checklist and noted issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Traveled through out the US to lead Kaizen events.
  • Field work with installers to determine warranty or install issues
  • Scheduled and ordered all product for services needed withing a 300 mile radius
  • Trained new personnel regarding company operations, policies and services.
  • Cross-trained and provided backup support for organizational leadership.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Remained on MGCAT (Milgard Gift Community Action Team) committee for 8 year and lead many non profit events such as: Relay for Life 2005-2008, Jovenes, Food Pantry, Lights on Parade, Toys for Tots, Stuff the bus and many others.
  • Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.
  • Worked with program teams to identify and match volunteers with appropriate activities.
  • Monitored volunteer performance to enforce compliance with established policies and regulations.

Master Production Scheduler

S & R Precision Manufacturing
05.1998 - 12.2001
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Tracked progress of goods during manufacturing.
  • Updated management and clients on progress of production.
  • Maintained accurate records and handled purchase orders.
  • Met production goals and formed action plan to constantly raise bar to higher standards.
  • Flagged potential issues by monitoring timelines.
  • Processed manufacturing orders from sales representatives through Visibility ERP system.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Responsible for large Makino CNC line with over 3M in production monthly.
  • Responsible for a team of 16 made up of Welders, operators, drivers, expeditor and warehouse clerks.
  • On call 24/6 for repairs, schedule changes, raw material needs, customer calls (my territory was Asia)

Planner, Buyer & Customer Service

APW Enclosures
07.1996 - 05.1998
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
  • Trained with Kaizen Master from Japan and reworked all 4 plants to cell manufacturing over course of 1 year.
  • Worked with cross functional teams to reduce their footprint on floor and 5S.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.

Skills

  • Networking
  • System Updates
  • Continuous Improvement Strategies
  • Scrap Prevention Strategies
  • Quality Standard Management
  • Inventory Management
  • Procedure Implementation
  • Material Flow Management
  • Backlog Resolution
  • Operational Efficiency
  • Effective Working Relationships
  • Customer Service

Timeline

Scheduling and Materials Manager

Teknova
05.2015 - Current

Warranty Service Specialist

Milgard Windows & Doors
06.2004 - 05.2015

Master Production Scheduler

S & R Precision Manufacturing
05.1998 - 12.2001

Planner, Buyer & Customer Service

APW Enclosures
07.1996 - 05.1998

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Lindsay Daigle