Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Volunteer Experience
Timeline
Generic

Lindsay Dandurand

Hudson

Summary

Dynamic leader with a proven track record at Crystal River Brand Co., excelling in brand strategy and effective communication. Spearheaded branding initiatives, achieving a 96% closing rate on cold leads. Expert in project management and adaptability, with a knack for fostering long-term customer relationships and enhancing team collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Wearer of All Hats

Crystal River Brand Co.
Hudson
01.2019 - Current
  • Spearhead comprehensive branding initiatives to match client objectives.
  • Achieve a 96% closing rate with targeted approaches to cold leads.
  • Develop workflows to enhance efficiency in customer communication processes.
  • Develop resonant brand narratives through meticulous research and analysis.

Corporate Trainer

Instacart
01.2017 - 01.2019
  • Led comprehensive employee training, emphasizing customer retention strategies for long-term satisfaction
  • Coached in-store shoppers to enhance communication skills, speed metrics, and positive habits, fostering exceptional customer service and loyalty
  • Rapidly promoted from in-store shopper to Corporate Trainer within the first week, demonstrating exceptional abilities and dedication
  • Proactively supported the shift-lead, creating a collaborative and customer-centric work environment through daily Slack postings to motivate and inspire the team

Marketing Director

Pure Silver Creative
01.2014 - 01.2017
  • Led impactful rebranding initiatives, revitalizing client identities, increasing brand visibility, and generating higher ROI
  • Prioritized human-centric approaches, crafting compelling visual narratives to enhance brand loyalty and customer retention
  • Proactively gathered feedback from clients, fostering long-term relationships and repeat business opportunities
  • Expertly managed time and resources, excelling in appointment scheduling and project management for diverse client needs

Admissions Coordinator

Kids Wish Network
01.2010 - 01.2014
  • Designed and executed successful marketing strategies, leading to significant increases in referrals and donations
  • Streamlined eligibility and referral processes for efficient admission of children and families, including cold calling referrals and proactive client outreach
  • Qualified patients for suitable donor matches, ensuring optimal outcomes for both children and the organization
  • Facilitated communication between patients and doctors, ensuring accurate documentation and assistance with paperwork when needed

Education

High School Diploma -

Hudson High School
Hudson, FL
05-2009

Skills

  • Event Management
  • Fundraising and Donor Relations
  • Sponsorship Development
  • Volunteer Recruitment
  • Marketing and promotion
  • Brand Strategy
  • Project Management
  • Customer Relationship Management
  • Workflow Automation
  • Team collaboration
  • Technological Proficiency (Canva, Microsoft Office, and Donor Management Software)
  • Effective Communication
  • Analytical Problem Solving
  • Adaptability

Affiliations

  • Association of Fundraising Professionals (AFP)
  • Meeting Professionals International (MPI)

Certification

  • Certified Fund Raising Executive (CFRE)
  • Project Management Professional (PMP)

References

Available upon request.

Volunteer Experience

Event Coordinator, Hudson Community Outreach, 01/01/18, Present, Plan and execute community events, including annual fundraising galas and community fairs., Coordinate with local businesses and organizations to secure sponsorships and partnerships., Recruit and manage volunteers for event support.

Timeline

Wearer of All Hats

Crystal River Brand Co.
01.2019 - Current

Corporate Trainer

Instacart
01.2017 - 01.2019

Marketing Director

Pure Silver Creative
01.2014 - 01.2017

Admissions Coordinator

Kids Wish Network
01.2010 - 01.2014

High School Diploma -

Hudson High School

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Lindsay Dandurand