Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Demers

Berlin,NH

Summary

A highly organized and hard-working individual with 18 years’ experience working with children and adults . Looking for a responsible position to gain practical experience and to utilize my trainings and skills, while making a significant contribution to the success of the company and the people they serve.

Overview

21
21
years of professional experience

Work History

Janitorial Cleaner

The Duprey Cleaning Company
Gorham , NH
01.2022 - Current
  • Responsible for general office cleanliness
  • Empty wastebaskets and replace liners.
  • Vacuum carpets and rugs with industrial vacuum cleaner.
  • Remove snow from sidewalks during winter season.
  • Maintain all janitorial equipment in a safe working condition.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Maintained accountability for building keys, master keys and access cards. Secured account at end of shift.
  • Notified building managers about needed repairs to maintain public safety.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

Parent Partner

The Family Resource Center at Gorham
Berlin, NH
03.2021 - Current
  • Provided services to individuals and families struggling with substance misuse, who may be working with DCYF and/or others, in an effort to unify and restore their family.
  • Helped individuals with SUD gain access to needed resources, services, and supports.
  • Participated in professional development opportunities to stay current on best practices.
  • Monitored the safety of clients in the home environment by assessing risk factors such as housing quality or domestic violence issues.
  • Assisted parents in developing positive parenting skills and strategies for addressing challenging behaviors.
  • Navigated systems such as healthcare providers or government agencies on behalf of clients to access needed services or benefits.
  • Maintained accurate records of all client contacts including progress notes and case summaries.
  • Advocates for clients' rights within the system and ensured their voices are heard.
  • Collaborated with other professionals such as social workers, therapists, and educators to ensure the best outcomes for families.
  • Identified appropriate community resources and provided referrals for services.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Interfaced with local court system, attending court proceedings and working directly with attorneys.

Key Holder

Dollar General
Gorham , NH
06.2023 - 05.2024
  • Verified accuracy of register tills at beginning and end of shift.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Conducted regular audits on store supplies to maintain adequate inventory levels.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Assisted in general housekeeping to maintain store image.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Trained, managed and motivated employees to promote professional skill development.

Site Director

The Family Resource Center at Gorham
Berlin , NH
08.2003 - 01.2024
  • Ensured compliance with all applicable laws, regulations, licensing requirements, and accreditation standards.
  • Created an environment that encouraged positive social interaction among children while promoting self-confidence through individual attention.
  • Provided a safe, nurturing, and well-supervised after-school program.
  • Oversaw program development and management, planned ongoing staff development, and fostered offsite collaborations.
  • Responsible for maintaining the coordination, implementation, and administration of all components of the program.
  • Acted as a liaison with parents, collaborators, school management, volunteers, and visitors.
  • Planned, organized, and hosted open houses, community youth services, and family events.
  • Recruited new staff members by conducting interviews, evaluating qualifications and making hiring decisions.
  • Hired, mentored and monitored qualified childcare staff.
  • Communicated with parents and fostered strong professional relationships.
  • Conducted regular assessments of staff performance, identified areas for improvement, and provided training opportunities as needed.
  • Prepared reports outlining enrollment numbers, program evaluations or financial data related to operations of facility.

Education

Some College (No Degree) - Teacher Education, Multiple Levels

Granite State College
Online

Skills

  • Parent Communication
  • Program assessment
  • Staff hiring
  • Administrative Functions
  • Professional Demeanor
  • Problem-solving abilities
  • Decision-Making
  • Professionalism
  • Time management abilities
  • Relationship Building
  • Case Management
  • Adaptability and Flexibility
  • Grant writing, tracking and producing reports
  • Guest relations
  • CPR & First Aid Certified
  • Great communication skills
  • Crisis Management skills
  • Works well professionally and effectively with a diverse client population
  • Program development
  • Mature & Experience Leader

Timeline

Key Holder

Dollar General
06.2023 - 05.2024

Janitorial Cleaner

The Duprey Cleaning Company
01.2022 - Current

Parent Partner

The Family Resource Center at Gorham
03.2021 - Current

Site Director

The Family Resource Center at Gorham
08.2003 - 01.2024

Some College (No Degree) - Teacher Education, Multiple Levels

Granite State College

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Lindsay Demers