Dynamic administrative professional with proven expertise in office management and customer service excellence, honed at Barnegat School District. Demonstrates strong problem-solving abilities and proficiency in Microsoft Office Suite, enhancing operational efficiency. Known for exceptional organizational skills and a dedicated team player attitude, contributing to a positive and productive work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Barnegat School District
09.2024 - Current
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Assisted coworkers and staff members with special tasks on daily basis.
Keyboarding Clerk 2
Ocean County Engineering Dpt.
03.2016 - 09.2024
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Maintained filing system and organized customer documents for easy retrieval of information.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Utilized office management software to record and track customer information.
Processed incoming and outgoing mail and packages according to established procedures.
Assisted with onboarding of new employees.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Supported staff on special assignments and ad hoc projects.
Edited documents to keep company materials free of grammar errors.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Liberal Arts
Ocean County College
Toms River
06-2013
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Administrative Support
Time Management
Microsoft Excel
Microsoft Word
File Organization
Microsoft Outlook
Customer and client relations
Filing
Customer Relations
Clerical Support
Critical Thinking
Strong Problem Solver
Scheduling
Office Management
Professional Communication
Dedicated Team Player
Timeline
Administrative Assistant
Barnegat School District
09.2024 - Current
Keyboarding Clerk 2
Ocean County Engineering Dpt.
03.2016 - 09.2024
Associate of Arts - Liberal Arts
Ocean County College
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