Work Preference
Summary
Work History
Education
Skills
Timeline
Generic
Lindsay Diggs
Open To Work

Lindsay Diggs

Victoria,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Online Support AgentSale Associate Customer Service Representative

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Victoria, TX
Open to relocation: Yes

Salary Range

13/yr - 10000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursTeam Building / Company RetreatsPaid sick leavePaid time offHealthcare benefits

Summary

Dynamic and reliable professional with extensive experience in customer service and food preparation at Sky Restaurant. Proven ability to enhance customer satisfaction through efficient multitasking and strong attention to detail. Skilled in food safety compliance and fostering teamwork, consistently contributing to a positive work environment.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Fry Cook

Sky Restaurant
  • Operated fryer equipment to prepare menu items efficiently and consistently.
  • Maintained cleanliness of kitchen stations, ensuring compliance with safety standards.
  • Assisted in food preparation by chopping vegetables and assembling ingredients for dishes.
  • Monitored cooking times and temperatures to ensure quality and freshness of food items.
  • Trained new staff on proper frying techniques and safety protocols in the kitchen.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Participated in ongoing training programs to further develop culinary skills and expertise as a Fry Cook.

Caregiver

Private Care
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored patient health, reporting changes to healthcare professionals promptly.
  • Administered medications according to prescribed schedules and protocols.
  • Developed personalized care plans in collaboration with clients and families.
  • Provided companionship and emotional support, enhancing clients' well-being.
  • Implemented safety protocols to minimize risks during caregiving tasks.
  • Facilitated communication between clients, families, and healthcare providers consistently.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.

Online Support Agent

Support Help
  • Responded to customer inquiries via chat and email, ensuring timely resolution of issues.
  • Assisted clients in navigating online platforms, enhancing user experience and satisfaction.
  • Documented support interactions in CRM systems for accurate record-keeping and follow-up.
  • Collaborated with team members to develop knowledge base articles for common customer issues.
  • Offered assistance in implementing and developing training programs.
  • Generated reports to track performance and analyze trends.
  • Reduced wait times for customers by implementing efficient multitasking strategies during peak hours or high-traffic periods.
  • Assisted customers in obtaining information regarding billing inquiries and payment options.

Sale Associate

Dollar Tree
2016 - 2018
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized store displays to ensure product visibility and accessibility.
  • Processed transactions accurately using point-of-sale systems for efficient checkout operations.
  • Stocked shelves regularly, ensuring products were replenished and arranged effectively.
  • Handled returns and exchanges, resolving customer issues professionally to maintain satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Caregiver

Home Instead
Victoria, TX
2024 - 2025
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Trained new caregivers on best practices and organizational policies effectively.
  • Assisted with daily living activities, running errands, and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Custodial Worker

VISD
Victoria, TX
2023 - 2024
  • Operated cleaning equipment to maintain cleanliness in assigned areas.
  • Assisted in inventory management of cleaning supplies and tools.
  • Followed safety protocols to ensure a secure working environment.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Trained new staff on proper cleaning procedures and equipment use.
  • Developed efficient workflow strategies to enhance overall productivity.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
  • Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
  • Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attentiontodetail.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Performed routine maintenance on custodial equipment, ensuring optimal performance and longevity.
  • Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
  • Provided excellent customer service when interacting with building occupants during working hours or responding to inquiries about facility cleaning practices.
  • Assisted in training new hires, sharing knowledge and expertise to help them become effective custodial workers.
  • Responded effectively to emergency situations, coordinating with security personnel when necessary for safe resolution.

Sale Associate

Family Dollar
Milton Florida
2016 - 2017
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Oversaw store organization and cleanliness to enhance customer experience.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Stocked shelves consistently, ensuring product availability and proper merchandising standards.
  • Collaborated with team members to execute promotional displays and sales events effectively.
  • Cultivated robust relationships with repeat clients to enhance loyalty and drive return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Sales Associate

Walmart
Victoria, TX
2010 - 2011
  • Assisted customers with product selection and inquiries to enhance shopping experience
  • Maintained organized merchandise displays to optimize visual appeal and accessibility
  • Processed transactions efficiently at point of sale, ensuring accuracy in cash handling
  • Collaborated with team members to restock inventory and manage stock levels promptly

Education

High School Diploma -

Ged Program
Victoria, TX
05.2026

Skills

Reliability and punctuality

Strong attention to detail

Efficient multitasking

Food presentation

Supply management

Cross-training capabilities

Sanitation practices

Waste prevention

Food safety compliance

Equipment maintenance

Garnishing

Waste reduction

Kitchen equipment operation

Professionalism under pressure

Station setup

Food storage

Quick decision making

Inventory management

Cash register operations

Collaboration and teamwork

Cooking

Kitchen set up

Company policies and procedures

Team leadership

Frying

Food processing

Customer service

Attention to detail

Multitasking

Cleaning and sanitizing

Teamwork and collaboration

Teamwork

Time management

Fast learner

Willing to learn a new skill

Know how to place new inventory on the floor

Know how to unload trucks from stores

Can handle customer yelling on phone at me

Know how to talk on phone properly

Can handle billing

Can provide help with processing payments for clients

Adaptable to change

Supply restocking

Timeline

Fry Cook

Sky Restaurant

Caregiver

Private Care

Online Support Agent

Support Help

Sale Associate

Dollar Tree
2016 - 2018

Caregiver

Home Instead
2024 - 2025

Custodial Worker

VISD
2023 - 2024

Sale Associate

Family Dollar
2016 - 2017

Sales Associate

Walmart
2010 - 2011

High School Diploma -

Ged Program

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