Lindsay Ditton
Millsboro,DE
Summary
Business Intelligence Analyst with expertise in data mapping and user acceptance testing. Adept at developing impactful reports and dashboards, collaborating with cross-functional teams to enhance data processes, and analyzing trends to support strategic decision-making.
Overview
18
18
years of professional experience
Work History
Senior Business Analytics & Reporting Analyst
Wilmington Trust
Millsboro, DE
10.2023 - Current
- Working across several units simultaneously
- Develop new reports and dashboards
- Expand on existing metrics
- Present recommendations for data improvements
- Collaborated with cross-functional teams to streamline reporting procedures
- Analyzed financial data to support investment decision-making processes
- Developed reports on market trends to inform strategic planning initiatives
Business Analytics & Reporting Analyst I
M&T Bank
Millsboro, DE
01.2010 - 10.2023
- Researched and led investigations into various areas to drive improvements and devise new processes.
- Led valuation, due diligence and contracting as part of acquisition process.
- Performed research and analyzed content of records to make disclosure determinations.
- Coordinated with team members and organizational partners to identify and resolve data issues.
- Created documentation for existing and new applications using developer tools and software.
- Implemented unique methods and methodologies, which helped reduce and resolve issues. Managed and balanced cash vault, audits and general ledger accounts.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Command Center/Scheduling
M&T Bank
Millsboro, DE
01.2009 - 01.2010
- Managed real-time alerts to prioritize critical incidents for immediate attention.
- Coordinated communication between teams to enhance information sharing and response times.
- Analyzed data trends to identify potential issues and recommend solutions promptly.
- Conducted incident investigations to determine root causes and prevent future occurrences.
- Generated detailed reports outlining key metrics related to command center operations.
- Developed reports on system incidents to inform stakeholders of ongoing challenges.
- Monitored system performance to ensure operational efficiency across multiple platforms.
- Monitored and evaluated system performance, ensuring optimal operational conditions.
- Facilitated training sessions for new analysts on operational procedures and tools.
- Supported decision-making by interpreting graphic displays and information.
Education
Bachelor of Science - Actuarial Science
SUNY New Paltz
New Paltz, NY05-2003
Skills
- Data Management
- Microsoft Office
- Problem Resolution
- Critical Thinking
- Organizational Skills
- Data Visualization
- Statistical Analysis
- Business Intelligence
- Team Building
- Good Work Ethic
- Reliable & Trustworthy
- Project Management
Affiliations
- Women's Leadership Network, M&T Bank
- Volunteer, United Way
Timeline
Senior Business Analytics & Reporting Analyst
Wilmington Trust
10.2023 - Current
Business Analytics & Reporting Analyst I
M&T Bank
01.2010 - 10.2023
Command Center/Scheduling
M&T Bank
01.2009 - 01.2010
Bachelor of Science - Actuarial Science
SUNY New Paltz