Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Dorfils

Recruiter
Lima,Ohio

Summary

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Recruiter

First Diversity Staffing Agency
12.2023 - Current
  • Advertised job opportunities on social media platforms and job boards.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Advised managers on best practices to maintain compliance with applicable laws.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Collaborated with managers to identify and address employee relations issues.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Passionate about learning and committed to continual improvement.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Interpreter (Personal Care and Service)

Propio
06.2023 - 10.2023
  • Built and maintained relationships with clients to boost possibility of future collaborations.
  • Bridged cultural gaps within communities through participation in local outreach programs aimed at fostering understanding among diverse populations.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Assisted foreign language-speaking clients with inquiries.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.
  • Offered language instruction to help clients improve language skills.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Collaborated with other interpreters to cross-check accuracy of interpretations.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Gained strong leadership skills by managing projects from start to finish.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Organized and detail-oriented with a strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Customer Service Representative (Sales and Related)

Liveops, Inc.
01.2022 - 05.2023
  • Provide immediate feedback with valuable information
  • Answering general questions about the products, handling customer service related calls including complaints
  • Allowing for upsell to premium product or services and affinity offers from television advertisements
  • Provided customer service, sales and transcription service as an independent contractor via the internet
  • Work as a licensed insurance agent for a major insurance company to sell and service insurance policies
  • Developed detailed product knowledge to perform inbound sales to individual customers and businesses
  • Provide virtual call center services for clients
  • Call taking on various projects, which include providing customer service, sales calls and public opinion research
  • Receive inbound calls from customers regarding a variety of direct marketing products or services
  • Make sure that have the right insurance coverage
  • Maintain a strong knowledge of company products and services and also possess a unique understanding of customers and needs
  • Negotiate a Sale - Ability to Multi-task and provide Accurate Data Entry Skills - Strong Empathy Skills - Computer savvy
  • Provide a Fun, Caring and Friendly Customer Experience - Ability.

Customer Service Representative (Sales and Related)

Arise Virtual Solutions Inc.
11.2020 - 12.2021
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Arise, employ CSP's to work under company to also service different clients
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Refer unresolved customer grievances to designated departments for further investigation
  • Providing customer support and troubleshooting for Comcast Cable, Inc, accessing payments and making payment arrangements for customers' bills, introducing sales and promotions for different product offerings
  • Providing A+ customer service to various clients in a work at home environment
  • Work as a Contracted Customer Service Rep for clients.

Scheduler

Radnet, Inc.
12.2018 - 06.2020
  • Faxing reports to doctors' offices
  • Confirm patient's appointments and advice patients of exams preparation
  • Referring physicians to obtain order requests
  • Gave patients preparations for exams
  • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry
  • Achieving a minimum of 98% accuracy in completing the scheduling and pre-registration process
  • Communicate appropriate preparation(s) and other information in a clear, concise manner
  • Account information at the point of scheduling
  • Obtain patient prior records, orders and insurance approvals
  • Greet incoming patients and visitors
  • Develop skills and knowledge in healthcare
  • Confirm appointments, and clarify patient preparation for exams.

English Teacher

Centre Educatif La Bergerie Haiti
08.2015 - 06.2018
  • Write original literary pieces
  • Keep abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences
  • Participate in cultural and literary activities, such as traveling abroad and attending performing arts events
  • Initiate, facilitate, and moderate classroom discussions
  • Assist students who need extra help with their coursework outside of class
  • Teach classes using online technology
  • Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction
  • Provide professional consulting services to government or industry
  • Aid students in college writing centers
  • Prepare and deliver lectures to undergraduate or graduate students on topics such as poetry, novel structure, and translation and adaptation
  • Write grant proposals to procure external research funding
  • Supervise undergraduate or graduate teaching, internship, and research work
  • Advise students on academic and vocational curricula and on career issues
  • Collaborate with colleagues to address teaching and research issues
  • Evaluate and grade students' class work, assignments, and papers
  • Act as advisers to student organizations
  • Prepare course materials, such as syllabi, homework assignments, and handouts
  • Compile, administer, and grade examinations, or assign this work to others
  • Teach writing classes
  • Conduct research in a particular field of knowledge and publish findings in professional journals, books, or electronic media.

Education

Sonlight Academy
Haiti
05.2017

Skills

  • Entrepreneurial Spirit
  • New hire paperwork processing
  • Financial Analysis
  • New Hire Orientation
  • Self-Motivated Work Ethic
  • Client Relationship Management
  • Complaint Handling
  • Documentation and Recordkeeping
  • Pre-Employment Screening
  • Drug Testing
  • Employee Orientation
  • Recruiting and Sourcing
  • Training and Onboarding
  • Recruiting Software Experience
  • Work authorizations
  • New Hire Onboarding
  • Contract Negotiation
  • Onboarding Coordination
  • Job Applicant Interviews
  • Personnel Recruitment
  • Hiring Requirements
  • Salary Negotiation
  • In-Person and Telephone Interviewing
  • Team motivation
  • Recruitment
  • Cold-calling
  • Relationship Building
  • Customer Relationship Management
  • Interviewing Clients
  • Recruitment Management
  • Employee Hiring
  • New hire orientations
  • Entrepreneurial Spirit
  • Microsoft Word
  • Program Improvements
  • Google Docs
  • Online Databases
  • Knowledge Base
  • Group Sessions
  • Analytical Skills
  • Systems Reporting
  • Software Testing
  • Troubleshooting Techniques
  • Computer Technology
  • Personalized Support
  • Mac Expertise
  • Digital Marketing
  • Java and Python
  • Interactive Learning
  • Technical Support
  • PC Expertise
  • Web Practices
  • Instructional Techniques
  • Onsite Support
  • Google Workspace
  • Critical Thinking
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • Active Listening
  • Data Entry
  • Multitasking Abilities
  • Planning and Coordination
  • Entrepreneurial Spirit
  • Excellent Communication
  • Cultural Awareness

Timeline

Recruiter

First Diversity Staffing Agency
12.2023 - Current

Interpreter (Personal Care and Service)

Propio
06.2023 - 10.2023

Customer Service Representative (Sales and Related)

Liveops, Inc.
01.2022 - 05.2023

Customer Service Representative (Sales and Related)

Arise Virtual Solutions Inc.
11.2020 - 12.2021

Scheduler

Radnet, Inc.
12.2018 - 06.2020

English Teacher

Centre Educatif La Bergerie Haiti
08.2015 - 06.2018

Sonlight Academy
Lindsay DorfilsRecruiter