Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lindsay Fallon

Waterford Works,NJ

Summary

Dynamic Executive Assistant with a proven track record at DZhomes, excelling in calendar management and customer service. Adept at problem-solving and logistics coordination, I effectively prioritized tasks to enhance team productivity and exceed client expectations. Known for fostering positive relationships and managing complex schedules with precision and enthusiasm.

Overview

22
22
years of professional experience

Work History

Excutive Assistant

DZhomes
Calabasas, CA
12.2012 - 11.2023
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Coordinated multiple schedules using online calendaring system.
  • Greeted visitors warmly upon arrival at the office premises.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Handled confidential information with discretion and integrity.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Assistant Manager

Outback Steakhouse
Oxnard , CA
08.2001 - 08.2013
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Assisted staff by serving food and beverages or bussing tables.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Resolved conflicts among employees in an effective manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Established policies for cash handling procedures to maximize security measures.
  • Trained new employees to perform duties.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Communications

Ventura College
Ventura, CA

Medical Terminology Program

California Medical Training Center
Granda Hills, CA

Basic Life Support (CPR And AED) Program

Active Assist HCS
Turnersville, NJ

Skills

  • Calendar management
  • Customer service
  • Time management
  • Team collaboration
  • Problem solving
  • Prioritization
  • Communication skills
  • Logistics and schedule management
  • Multitasking ability
  • Travel arrangement coordination

Affiliations

  • Family
  • Outdoors
  • garden
  • dogs

Timeline

Excutive Assistant

DZhomes
12.2012 - 11.2023

Assistant Manager

Outback Steakhouse
08.2001 - 08.2013

Communications

Ventura College

Medical Terminology Program

California Medical Training Center

Basic Life Support (CPR And AED) Program

Active Assist HCS

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Lindsay Fallon