Enthusiastic Tax Professional experienced in individual tax returns. Applies in-depth knowledge of tax code protocols to optimize returns. Personable and thorough with 2 years of industry expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tax Professional
H&R Block
Washington, DC
11.2021 - Current
Completed and filed returns with tax departments at local, state and federal levels.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
Provided information about available products and services to clients, resulting in increased business opportunities.
Housekeeping Attendant
Georgetown University Hospital Center
Washington, DC
09.2019 - 01.2020
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Transport Driver
Avis/Budget/Hertz
Springfield, VA
10.2018 - 08.2019
Maintained high customer satisfaction by working quickly and accurately.
Operated with safety and skill to avoid accidents and delays.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Communicated with dispatch to convey delays and adjust delivery plans.
Dispatcher Office Assistant
Keyway Lock Services
Alexandria , VA
07.2018 - 10.2018
Directed dispatching, routing and tracking of 10 fleet vehicles.
Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Maintained updated and detailed records of calls in physical and electronic database.
Closely monitored dispatch board to triage and prioritize over 60 daily calls.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Part Sales Manager
AutoZone
Washington, DC
07.2016 - 07.2018
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.