Enthusiastic and service-oriented professional with over 15 years of experience in hospitality, bartending, and food & beverage management, combined with certifications in hypnotherapy, sound healing, and healing arts. Skilled at creating welcoming, memorable guest experiences and maintaining smooth front-of-house operations in fast-paced, high-energy environments. Seeking to contribute strong interpersonal skills, leadership background, and passion for customer service, ensuring guests receive an exceptional experience from the moment they arrive.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Self-Employed Hypnotherapist
Spirit Path Hypnosis
01.2023 - Current
Provide personalized hypnotherapy sessions to clients seeking self-improvement and emotional well-being.
Maintain client records, manage scheduling, and deliver professional virtual client experiences.
Provided personalized hypnotherapy sessions to clients, addressing various psychological and behavioral issues.
Conducted comprehensive assessments to determine client needs and tailor therapeutic approaches effectively.
Developed and implemented customized hypnosis scripts to facilitate positive behavioral changes in clients.
Educated clients on mindfulness techniques to enhance relaxation and self-awareness during sessions.
Led workshops on stress management and personal development using hypnosis techniques for community outreach.
Sound Healer & Healing Arts Practitioner
Self-Employed
01.2016 - Current
Facilitated individual and group sound healing sessions to promote relaxation and wellness.
Built a loyal client base through referrals and professional online presence.
Provided holistic healing sessions utilizing various modalities to address client needs.
Educated clients on self-care techniques to enhance personal well-being and recovery.
Facilitated workshops promoting stress relief and emotional healing through group activities.
Cultivated strong client relationships, resulting in increased referrals and client retention.
Conducted workshops and group sessions focused on various aspects of holistic health, promoting community engagement and education around alternative therapies.
Treated patients using Sound, Frequency, Breathing, and Visualization techniques.
Increased client satisfaction by consistently delivering high-quality, compassionate care in a professional manner.
Bartender
Crystal Saloon
03.2022 - 10.2023
Delivered fast, friendly, and professional bartending service in a high-volume, historic venue.
Balanced efficiency with personable service to enhance guest satisfaction.
Kept bar presentable and well-stocked to meet customer needs.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Directed all aspects of restaurant operations, including staff supervision, scheduling, and inventory.
Trained and led a team to maintain high service standards and strong customer loyalty.
Increased efficiency and enhanced guest satisfaction through improved service procedures.
Developed and implemented staff training programs to enhance service quality and operational efficiency.
Oversaw daily operations of food and beverage service, ensuring compliance with health and safety regulations.
Collaborated with culinary team to create seasonal menus, aligning offerings with customer preferences and trends.
Managed inventory control processes, optimizing stock levels to minimize waste and reduce costs.
Analyzed customer feedback to identify areas for improvement, enhancing overall guest satisfaction scores.
Established vendor relationships to negotiate favorable terms, improving product quality and supply chain reliability.
Developed staff training programs to enhance service skills and increase overall efficiency.
Maintained highest standards for beverage quality and service.
Organized successful special events that contributed to increased sales figures.
Resolved customer complaints involving food or beverage quality and service.
Streamlined processes for order management, improving turnaround times and supporting peak service periods effectively.
Managed inventory effectively, reducing waste and optimizing stock levels.
Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
Oversaw the hiring process for new employees, selecting top talent to join our team.
Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Education
High School Diploma - undefined
Ottawa High School
Ottawa, KS
01.1997
Coursework
University of Southeast Alaska
01.2016
Skills
Front-of-House Guest Relations
Reservation & Seating Management
VIP and High-Volume Hospitality Service
Bartending & Beverage Knowledge
Customer Service Excellence
Team Leadership & Staff Training
Conflict Resolution & Problem-Solving
Hypnotherapy & Wellness Facilitation
Certification
Certification in Spiritual Response Therapy – Goodwin, AZ (2016)
Sound Healing Therapy Certification – Sound Healing Institute of San Francisco (2017)
300-Hour Integral Hypnotherapist Certification – Hypnotherapy Academy of America, NM (2023)
Timeline
Self-Employed Hypnotherapist
Spirit Path Hypnosis
01.2023 - Current
Bartender
Crystal Saloon
03.2022 - 10.2023
Bartender
Travelodge Hotel and Lounge
08.2020 - 08.2022
Sound Healer & Healing Arts Practitioner
Self-Employed
01.2016 - Current
Food & Beverage Manager
Mi Casa
01.2011 - 01.2022
High School Diploma - undefined
Ottawa High School
Coursework
University of Southeast Alaska
Custom
My mission is to continue learning and growing in the hospitality industry, utilizing my skills in customer service, management, and guest experience to perform at 100% and contribute to the world-class service culture at TAO Las Vegas.