Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Freschner

Waterbury,CT

Summary

Accommodating Patient Transporter with 17.5 years of experience moving patients between rooms, departments, and transportation in medical facilities.

Manages and performs drop off and pick up duties.

Comfortable communicating with patients by listening and showing compassion and understanding.

Responsible and motivated.Offers excellent ability to handle challenging work, and excellent time management skills. Dependable team member who goes beyond requirements to handle customer needs.

Reliable, team-oriented, and efficiently completes assignments. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Dedicated to learning, growing, and succeeding in the workplace.

Overview

2026
2026
years of professional experience

Work History

Dunkin’ Donuts

750 StraitsTurnpike
2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Increased sales of promotional items by informing customers about current offers.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer.
  • Maintained high standards of cleanliness throughout the stations,adhering to all health code regulations for food handling.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted with weekly inventory counts.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Took and documented product temperatures to assure product quality.

Housekeeper/PatientTransporter

Crothall Healthcare Inc./Waterbury Hospital
06.2005 - 11.2022

• Securing patients medical charts along with patient ticket to rides.

• Received requested orders to move equipment and supplies to assigned treatment areas.

• Completed proper patient pick up/drop off procedures.

• Performed proper patient’s identity verification prior to tasks

• Picked up blood product from blood bank and performed proper patient identification

• Notified nursing staff along with CIAs when patient identification bands were eligible

• Picked up patient identification bands from bed control.

• Assisted patients using proper body mechanics and moving techniques.

• Supported and coached new employees on policies and safety measures and offered assistance with tasks.

• Helped prevent safety problems and maintain compliance with regulations through effective training practices.

• Offered blankets, checked modesty and engaged in appropriate conversation.

• Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.

• Greeted patient and explained transport plan and destination.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.

• Cleaned, disinfected and prepared rooms for incoming patients.

• Changed bed linens, drapes or cubicle curtains.

•Assisted with patients slides to move off beds,

examination tables or stretchers.

• Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.

• Maintained schedules by delivering patients safely

and on time to procedure rooms.

• Established long-term patient relationships through prompt and courteous service.

• Looked at the medical conditions of the patients to determine the best mode of transportation along side of nursing staff

• Documented patients in transport log before and after transports

• Greeted patients and visitors with a warm smile and made them feel at ease.

• Disinfected the equipment with appropriate cleaning products to reduce the risk of infection before and after each patient transport.

• Worked with CNAs, nurses, and physicians to keep things stable during transport and make it as smooth as possible.

• Used moveable beds, wheelchairs, and stretchers to transport patients to testing and treatment units, operating rooms, and other locations adhering to safety protocol.

• Identified ambulatory equipment that needed to be repaired or replaced and reported it to the appropriate department. Used tag out operation

• Collected laboratory specimens, delivered them to labs

• Immediately informed Nursing staff of any unusual or urgent circumstances in the patients' condition or environment

• Patient Transporter with 17.5 years of experience transporting patients and items to and from designated areas and rooms in a safe and efficient manner.

• Extensive experience accompanying patients and visitors around medical facilities.

Full Time Caregiver

Primecare
06.2014 - 04.2015

• Supported bathing, dressing, and personal care needs

• Assisted with meal planning to meet nutritional
plans
• Created safe and positive living situations for
clients by communicating with family and other staff about concerns or challenges
• Drove clients to shops for groceries, attended doctor
appointments and ran errands
• Observed patients for changes in physical,emotional, mental, or behavioral conditions and injuries
• Followed care plan and directions to administer patient medications
• Improved patient outlook and daily living through
compassionate care
• Monitored vital signs and medication use,
documenting variances and concerning responses.
• Built strong and trusting rapport with clients and
loved ones
• Encouraged residents to participate in activities of
daily living to enhance personal dignity
• Drove clients to doctors' appointments and social
outings
• Consulted with the client care team to continually
update care plans
• Obtained medication certificate
• Obtained CPR certificate
• Measured and documented any marks on clients
• Documented any financial usage by clientele

Cashier/Opening Coordinator

Dunkin Donuts (multiply)
07.2002 - 06.2005

• Managed daily workflow.

• Worked my way up from cashier to Opening Coordinator

• Performed all opening operations in order to open store in a timely manner.

• Counted and put out all register drawers.

• Educated customers about offerings, promotions and pricing to boost sales.

• Coached team members to increase productivity and reduce workplace accidents.

• Supervised and led employees to maintain productivity and customer service levels.

• Stocked stations.

• Brewed fresh coffee and set timers.

• Cleaned counters and tables before and after customer.

• Cleaned the walls, fans, and drains in bakery coolers, display cases, and work areas.

• Counted cash on hand at shift change and openings to determine shortages or overages and prepared bank deposit statements.

• Ran bank runs.

• Complied with company safety procedures, policies

and regulations to promote a safe working

environment.

• Maintained positive working relationship with fellow

staff and management.

• Handled escalated customer concerns and

emergencies in absence of a manager or

supervisor.

• Upheld company standards and compliance

requirements for operations.

• Identified needs of customers promptly and

efficiently.

• Checked on all tables and responded to requests at appropriate intervals.

• Provided answers to questions, and made product recommendations.

• Cleaned and inspected food preparation areas to ensure that they were clean and sanitary.

• Received deliveries and signed off on the items I had received.

• Completed cash transactions in a timely and accurate manner.

• Greeted guests with a friendly smile and offered to bring beverage orders to their tables.

• Ensured that the facility complied with health codes, sanitation requirements, and license regulations, as well as streamlining productivity initiatives to meet restaurant protocols.

• Finished all of the opening and closing checklists, which included emptying the trash, refilling napkin dispensers ETC.

• Quickly checked customers out and bagged their purchases.

• Made product recommendations when it was appropriate.

• Followed all health and sanitation rules and regulations.

• Trained

• Provided prompt, courteous, and friendly service to customers.

• Was responsible for handling products and equipment in accordance with safety and sanitation regulations.

• Checked on guests to make sure they were happy with their meals and recommended additional items to boost restaurant sales.

• Kept an eye on things.

• Cleaned, sanitized, and dried storage racks to keep food storage areas neat and prevent food-borne illness.

Cashier/Opening Coordinator

Chuck E Cheese
02.1998 - 10.2001

• Performed all opening procedure.

• Worked my way up from cashier to opening coordinator.

• Counted register drawers prior to opening shift.

• Counted register drawers prior to shift change.

•Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.

• Completed thorough opening, and shift change functions to maintain operational standards each day.

• Identified appropriate solutions to minimize issues and quickly solve problems.

• Delegated work to staff, setting priorities and goals.

• Trained, managed and motivated employees to

promote professional skill development.

• Hosted birthday parties.

• Stocking:Taking inventory.

• Checked on all tables to refill drinks and respond to requests at appropriate intervals.

• Cleaned and inspected food preparation areas to ensure that they were clean and sanitary.

• Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.

• Made food and delivered it to proper tables.

• Received deliveries and signed off on the items I had received.

• Politely and promptly answered phones, accurately recording and confirming reservations.

• Completed cash transactions in a timely and accurate manner.

•Trained staff on bartending practices, customer service standards, and productivity strategies, which resulted in increased customer retention and sales.

• Followed the proper procedures for handling tenders, tares, alcoholic beverage sales.

• Management praised me for being a quick and efficient worker who required little supervision.

• Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests.

• Communicated with customers to schedule events, and fulfill catering obligations as agreed.

• Greeted guests with a friendly smile and offered to bring beverage orders while we discussed menu options.

• Inquired about the satisfaction of the guests, anticipated additional needs, and gladly fulfilled requests.

• Completed cash transactions in a timely and accurate manner.

• Finished all of the opening and closing checklists, which included emptying the trash, refilling napkin dispensers, securing all alcohol, dating food, and polishing all silverware.

• Restocked displays and moved merchandise around.

• Identified items in stock for first use to reduce waste and profit loss.

• Discussed menu items and dietary concerns, noted special requests, and suggested appetizers or other additional items to meet upsell goals.

• Made product recommendations when it was appropriate.

• Used dishcloths, hot water, and cleaning products to wipe down and sanitize the food preparation areas.

• Ensured a safe and secure working environment.

• Followed all health and sanitation rules and regulations.

• Kept the dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.

• Restocked newly delivered inventory in storage, the kitchen, and the food prep area.

• Provided prompt, courteous, and friendly service to customers.

• Closed down the kitchen and followed the closing checklist for the kitchen stations after each shift.

• Checked on guests to make sure they were happy with their meals and recommended additional items to boost restaurant sales.

• Verified the ages of customers on a daily basis when serving alcoholic beverages and stopped serving inebriated customers.

Education

High School Diploma -

Crosby High School/ Waterbury Adult Education
Waterbury, CT
06.1998

Skills

    Sterilizing Equipment Use
    Equipment Disinfection and Sterilization
    Verbal and Written Communication
    Medical Equipment Transport
    Active Listening
    Service Oriented
    Patient Assisting
    Social Perceptiveness
    Patient Escorting
    Medical Documentation
    Patient Safety
    Serving and Collecting Food Trays
    Patient Relations
    Patient Feeding
    General Housekeeping
    Safety protocols
    Equipment inspection
    Relationship development
    Patient transportation

    Cashiering

    Counting drawer

    Completed accurate sales with varies types of transactions

Timeline

Full Time Caregiver

Primecare
06.2014 - 04.2015

Housekeeper/PatientTransporter

Crothall Healthcare Inc./Waterbury Hospital
06.2005 - 11.2022

Cashier/Opening Coordinator

Dunkin Donuts (multiply)
07.2002 - 06.2005

Cashier/Opening Coordinator

Chuck E Cheese
02.1998 - 10.2001

Dunkin’ Donuts

750 StraitsTurnpike
2023 - Current

High School Diploma -

Crosby High School/ Waterbury Adult Education