Lindsay Fritzius

• Generated leads through searching on PennBid
• Conducted outbound calls to existing clients to upsell products or services.
• Contributed ideas for improving internal processes related to sales operations.
• Provided customers with product information, pricing and availability.

• Developed effective filing systems for easy retrieval of information when needed.
• Monitored incoming emails and responded accordingly in a timely manner.
• Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
• Maintained confidential records and files related to executive operations.
• Generated leads through cold calling potential clients.

• Contacted new and existing customers to discuss product and service solutions.
• Negotiated prices, terms of sale and service agreement to close transactions.
• Worked in conjunction with outside sales representative to maintain and grow product sales.
• Delivered superior customer support to improve account retention rate.

- Endo ordering process

- Endo expert: Help answer questions and AX support for the team

- Free good entry

- Check inside sales voicemail queue

- Check voicemails for people out of the office to assist in selling to their customers

- Track free goods and endo orders

- Order cancellations through EDI system

- Print orders from the mailbox for those who are working from home

- Retain current customers and promote a portfolio of over thirty products

- Provide cost analysis for current and prospective customers

- Completed Professional Telesales Skills Training

- Completed Integrity Selling Training

- Completed HR Workshop Skills Training

-Participated in Survey Team to assist in spiff ideas and determine how team members move from one time zone to the next

- Provided assistance in the training process and insight as an Inside Sales Ambassador to new hires

- Cross-sell products and services to reach and exceed referral goals 

- Research and answer questions about banking transactions

- Complete teleconsulting calls

- Complete teller transactions

- Disperse money to teller staff and balance vault