Lindsay Gartner

*My current assignment is with Sonoco Products*

• Coordinate AR payment processes for outstanding invoices, supporting timely resolution
• Process invoices accurately with strict attention to detail.

• Processed invoices with minimal error rates.
• Processed credit and debit memos.
• Collaborated with accounts receivable to identify and correct invoice errors, ensuring payment.
• created production routes needed for paper output
• Processed orders in Coupa.
• Coordinated communication with customers across multiple channels to ensure needs were met.
• Delivered exceptional customer service by promptly addressing customer complaints and earning positive customer ratings.
• Provided copies of invoices, manifests, bills of lading, and supporting documentation upon request.
• Utilized Microsoft office to create documents that are necessary for organization and time management
• Worked with team to ensure that customer service is optimal for the consumer
• Coordinated special projects through end-to-end execution.
• Entered purchase orders with accuracy
• Coordinated with logistics to ensure on-time customer order delivery.

• Built lasting relationships with members through genuine care and concern
• Made impact calls to members to help them achieve their financial goals
• Processed consumer loans with accuracy
• Assisted with teller line transactions when needed
• Made referrals for products and services to support members
• Processed digital applications with ease
• assisted contact center staff as needed
• Worked well with teammates
• Assisted members with IRA transactions while coordinating with third-party partners to align assets with correct account types.
• Assisted with workshops for new memberships
• Delivered financial counseling services using financial counseling certificate to support members achieving financial goals.

• Processed new accounts
• Managed ATM duties
• Initiated and received phone calls daily
• Offered products and services to customers to meet their needs
• Scanned checks and documents through imaging machine
• Problem solved to help tellers with outages
• Managed daily reports
• Processed chargebacks
• Assisted the IRA specialist