Lindsay Gil

experienced and customer focused professional with a proven trach record in delivering exceptional service and maintaining operational excellence in high-volume environments. Skilled in handling transactions, resolving customer inquiries in both English and Spanish, and managing escalated complaints with empathy and professionalism to drive customer satisfaction and loyalty. demonstrated expertise in cash handling, daily sales reconciliation, and accurate bookkeeping, ensuring financial accuracy and transparency. played a key role in training new team members, implementing effective procedures, and supporting continuous improvements initiatives. recognized for motivational leadership. maintaining a positive work environment, and excelling under pressure during peak hours and often being the only person customers would talk to in the store.

Compassionate and organized professional with experience supporting individuals experiencing homelessness by maintaining efficient filing systems to ensure timely access to vital services and resources. Successfully organized and managed case files, accurately processing and categorizing incoming documentation related to housing applications, job placements, food pantry referrals, and clothing assistance. Collaborated with team members to implement standardized filing procedures, improving data accuracy and service delivery. Conducted regular audits to keep records up to date and support effective case management. Played a key role in streamlining office operations, reducing wait times for clients and enabling staff to quickly access critical information. Adept at working independently and as part of a team in fast-paced, high-demand environments, consistently focused on improving organizational efficiency and client outcomes.

Dedicated and service oriented professional with hands on experience in food distribution, inventory managements, and client support within the community while maintaining high standard of hygiene, safety, and data accuracy. Played a key role in training volunteers, streamlining pantry operations, and enhancing workflow efficiency, actively engaged with clients to assess needs, connect them with resources, and promote healthy eating habits throughout educational materials. Fostered strong community partnership and securing food donations from local businesses and managing donor relations. contributed to strategic planning and implemented feedback systems to continuously improve service quality and expand program impact.