Lindsay Goff
Richmond Hill,GA
Summary
Accomplished business owner and Equestrian Director with a proven track record, adept in operations and financial management. Leveraged customer service excellence and horse health care expertise to enhance service offerings and increase revenue. Demonstrates strong leadership and organizational skills, fostering significant client relationships and operational efficiencies.
Overview
19
19
years of professional experience
Work History
Director of Equestrian
The Ford Field And River Club
Richmond Hill, GA
09.2022 - Current
- Exercised strong leadership skills.
- Developed and implemented operational policies and procedures to ensure compliance with company standards.
- Established strong relationships with vendors.
- Interviewed applicants to extend employment offers to maintain high-performing work environment.
- Provided excellent customer service by promptly responding to inquiries from members.
- Calculated and recorded department expenses and revenue.
- Developed strategies for increasing revenue opportunities through improved services or products offered.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Performed administrative tasks such as scheduling appointments, maintaining records and invoicing clients.
- Monitored horse health by conducting regular physical examinations and keeping accurate medical records.
- Marketed and highlighted social events by coordinating with internal teams.
- Delegated work to staff, setting priorities and goals.
Manager and Trainer
Paramount Show Stables
Raleigh, North Carolina
12.2017 - 09.2022
- Oversaw daily operations, maintaining efficiency and quality standards.
- Maintained detailed records regarding medical treatments, diets, behaviors and other aspects of animal care.
- Administered medications to animals.
- Assessed animals for injury and illness.
- Represented client at professional sporting events.
Owner
Bright Bay Farm
Chester, New Hampshire
06.2006 - 08.2017
- Formed and sustained strategic relationships with clients.
- Oversaw budgeting and financial management.
- Implemented successful business strategies to increase revenue.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Set pricing structures according to market analytics and emerging trends.
- Hosted special events to boost brand awareness and increase community engagement.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
Education
Equine Business Management
University of New Hampshire
Durham, NHAnimal Science
Pinkerton Academy
Derry, NHSkills
- Operations management
- Financial management
- Customer service
- Horse health care
- Marketing
- Stable management
Timeline
Director of Equestrian
The Ford Field And River Club
09.2022 - Current
Manager and Trainer
Paramount Show Stables
12.2017 - 09.2022
Owner
Bright Bay Farm
06.2006 - 08.2017
Equine Business Management
University of New Hampshire
Animal Science
Pinkerton Academy