Lindsay Haake
Tahlequah,Oklahoma
Summary
Detail-oriented with a passion for customer service. Demonstrates experience in retail and one-on-one customer interaction. Passionate about design, and has hands-on experience. Has worked with a large variety of people including children, and strives to give each interaction the best there is.
Overview
4
4
years of professional experience
Work History
Bear Builder
Build A Bear Workshop Inc
02.2023 - Current
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
- Operated POS system to receive payments by cash, credit card.
- Resolved customer issues promptly and professionally to ensure satisfaction and repeat business.
- Collaborated with fellow employees to create a friendly, supportive work environment that fostered team success.
- Provided exceptional customer service by attentively listening to customer needs and preferences during the bear creation process.
- Demonstrated versatility in fulfilling various roles within the store as needed, including cashier, party host, or stockroom assistant.
- Implemented creative visual merchandising displays that showcased seasonal items or popular themes, capturing customer interest upon entering the store.
- Maintained visual and housekeeping standards to create brand experience unique to Build-a-Bear Workshops.
- Contributed to the development of a positive workplace culture by consistently exhibiting a friendly, upbeat attitude and willingness to offer assistance when needed.
- Engaged guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.
Retail Sales Associate
Just Between Friends Tulsa
10.2020 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Arts - Graphic Design
Northeastern State University
Tahlequah, OK05.2027
Associate of Arts - General Arts
Tulsa Community College
Tulsa, OK05.2024
GED -
Jenks High School
Jenks, OK05.2022
Skills
- Creative Designing
- Machine Operation
- Guest Engagement
- Pattern Recognition
- Retail Sales
- Strong hand-eye coordination
- Color theory knowledge
- Experience First
Hobbies
Art
Fashion
Design
Volunteering
Languages
English
Native or Bilingual
Timeline
Bear Builder
Build A Bear Workshop Inc
02.2023 - Current
Retail Sales Associate
Just Between Friends Tulsa
10.2020 - 12.2022
Bachelor of Arts - Graphic Design
Northeastern State University
Associate of Arts - General Arts
Tulsa Community College
GED -
Jenks High School