Lindsay Hatfield
Choctaw,OK
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
21
21
years of professional experience
Work History
Cook
Choctaw-Nicoma Park Schools
Nicoma Park, USA
08.2021 - Current
- Promoted team efficiency by utilizing downtime to effectively restock supplies and thoroughly clean surfaces, equipment, and floors.
- Stored food in designated containers, rotated inventory strategically to minimize spoilage, and noted purchasing needs for supervisor review.
- Prepared standardized meals to comply with nutrition and portion specifications.
- Facilitated clear communication with kitchen staff to streamline workflow.
Preload Supervisor
United Parcel Services
Oklahoma City, USA
06.2013 - 08.2014
- Ensured efficient loading of package trucks according to proper route assignments.
- Supervised employees to guarantee compliance with all company, DOT, and OSHA procedures and regulations.
- Assumed responsibilities of the Operations Management Supervisor (OMS) as needed.
- Executed monthly inventory audits for the customer counter and ordered supplies based on fluctuating demand.
- Oversaw the balancing of cash and credit card transactions.
- Addressed and resolved customer counter complaints.
Business System Analyst I
FIS Solutions
Oklahoma City, USA
02.2008 - 01.2013
- Performed data entry and maintained project and financial information across multiple systems.
- Extracted and compiled time tracking and general ledger reports for the Accounting team.
- Monitored and verified project management compliance with audit objectives.
- Developed training presentations and reference guides for team members.
- Oversaw the case management system and assigned cases to the appropriate resource teams.
- Designed and managed interactive client satisfaction surveys for the Implementation team.
- Extracted data and created various line, bar, and combination graphs for dashboard management reports.
- Continuously documented daily processes and procedures to ensure best practices.
Assistant Store Manager of Sales
Rent-A-Center
Norman, USA
03.2007 - 08.2007
- Managed file creation, processing, and maintenance for customer contract agreements.
- Scheduled daily customer deliveries and returns to optimize operational efficiency.
- Oversaw the balancing of cash and credit card transactions.
- Ensured the cleanliness of the store and products to enhance the customer experience.
Assistant Store Manager
Scott Cleaners
Oklahoma City, USA
04.2005 - 03.2007
- Trained and mentored new employees to foster a high-performing team.
- Collaborated with a diverse range of customers and coworkers across multiple store locations.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Managed the balancing of cash and credit card transactions to ensure financial accuracy.
Education
Bachelor of Business Administration - Information and Operations Management and Analysis
University of Central Oklahoma (UCO)
Edmond, USA05-2008
Bachelor of Science - General Education
Dustin High School
Dustin, USA05-2003
Skills
- Microsoft Office
- Problem-Solving
- Self Motivation
- Work Prioritization
- Fast Learner
- Excellent Communication
- Time Management
- Attention to Detail
Additional Information
Assisted in coaching Girls on the Run for 2 year at Nicoma Park Intermediate School.
Timeline
Cook
Choctaw-Nicoma Park Schools
08.2021 - Current
Preload Supervisor
United Parcel Services
06.2013 - 08.2014
Business System Analyst I
FIS Solutions
02.2008 - 01.2013
Assistant Store Manager of Sales
Rent-A-Center
03.2007 - 08.2007
Assistant Store Manager
Scott Cleaners
04.2005 - 03.2007
Bachelor of Business Administration - Information and Operations Management and Analysis
University of Central Oklahoma (UCO)
Bachelor of Science - General Education
Dustin High School