Lindsay Hernandez
Summary
Dedicated and customer-focused employee who is fluent in Spanish with a passion for providing exceptional care. Skilled in maintaining a professional work environment and looking to enter the Ophthalmology field. Experienced in data entry, appointment scheduling, and organizing confidential records with a keen attention to detail. Able to work effectively in a team environment while providing strong communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Volunteer Family Caregiver
Self Employed
12.2023 - 05.2024
- Temporarily assisted paralyzed grandparent with mobility, bathing, grooming, and dressing.
- Increased independence with mobility limitations by providing appropriate assistive devices and home modifications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
College Counselor
John Wiley & Sons, Inc.
12.2022 - 12.2023
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone calls, emails, and texts.
- Enhanced applicant experience by providing personalized guidance and developed strong confidential relationships with students.
- Implemented data-driven strategies and collaborative recommendations as a team to continuously improve targeted recruitment efforts for prospective students.
Administrative Office Assistant
Lighthouse Financial
10.2021 - 12.2022
- Completed clerical tasks and data entry of tax documents ensuring data accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing calls.
- Improved productivity of document management processes by implementing digital storage solutions that reduced reliance on physical files.
Special Education Paraeducator
Torrance Unified School District
09.2018 - 10.2021
- Guided students with special needs one-on-one from pre-k to transitional adult school to increase academic and life skills.
- Implemented IEPs in collaboration with staff to define student learning objectives daily while documenting growth through data tracking
- Improved student behavioral and academic performance scores through IEP goals and created a positive learning environment during mentoring sessions.
Education
Bachelor of Arts - Sociology And Psychology
California State University Dominguez Hills
Carson05.2022
Associate of Arts - Sociology
El Camino College
Torrance, CA08.2018
Skills
- Microsoft Office
- Appointment Scheduling
- Data Entry
- Detail-oriented
- Effective Communicator
- Organized
- Customer Relationship Management
- Deadline-driven
- Time Management
- Team Collaboration
- Adaptable
- Quick learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
All progress takes place outside the comfort zone.
Michael John Bobak
Timeline
Volunteer Family Caregiver
Self Employed
12.2023 - 05.2024
College Counselor
John Wiley & Sons, Inc.
12.2022 - 12.2023
Administrative Office Assistant
Lighthouse Financial
10.2021 - 12.2022
Special Education Paraeducator
Torrance Unified School District
09.2018 - 10.2021
Bachelor of Arts - Sociology And Psychology
California State University Dominguez Hills
Associate of Arts - Sociology
El Camino College
Languages
Spanish
Native or Bilingual
References
- Kristin Schmitt: Team Lead at Wiley (505) 681-2773
- Aruna Tuller-Ross: Co-worker/Mentor at Wiley (206) 953-9370
- Iris Sosa: Owner of Lighthouse Financial (909) 731-1833