LIndsay Logan -Hoey
Medical Assistant
Gold Beach,OR
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Oak Street Medical Center
Brookings, OR
02.2021 - 01.2022
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Administered medications, tracked dosages and documented patient conditions.
- Designed and executed laboratory testing to record observations and interpret findings.
- Recorded test or medical data for reports using narratives, charts or graphs.
- Coordinated referrals between primary care providers and specialists.
- Answered incoming calls from patients regarding their health care needs or concerns.
- Managed multiple tasks simultaneously to ensure efficient workflow within a fast-paced environment.
- Performed data entry into EMR system for patient demographics, clinical notes and billing information.
- INR clinic
Medical Assistant
Chetco Medical Center
Brookings, OR
02.2015 - 02.2019
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled patient consultations and treatments using EHR.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Educated clients on additional available services to increase facility revenue and promote client loyalty.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Administered treatments such as Coolsculpting by closely following facility standards and good clinical practices.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Performed equipment diagnostics, troubleshooting and evaluations.
- Attached electrodes to patients' bodies and recorded electrical impulses from heart to perform EKGs.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Updated patients' records with readings taken from heart monitors or EKGs.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Assisted in training technicians, medical students or other staff members.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Incorporated outside records into charts and EHR.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patients .
- Monitored expiration of medications and medical supplies
- Collected specimens from patients for laboratory testing purposes.
- Ankle brachial index testing
- INR clinic
- Sudo scan
- Comprehensive Balance testing
- MCI’s
- MMSE testing
- Ansar
- VNG’s
- PFT’s
Nursing Assistant
Gateway Assisted Living
Eugene, OR
01.2005 - 01.2011
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education
CNA - CNA
Lane Community College
Eugene, OR06.2006
Skills
- Clinical and Operational Judgement
- Problem Anticipation and Resolution
- Multitasking and Prioritization
- Time Management
- Critical Thinking
- Procedure Assistance
- Understands Medical Procedures
- Pharmacy Relations
- Inventory and Supply Management
- Data Entry
- HIPAA Compliance
- Indirect Patient Care
- Patient Flow Management
- Inventory Management
- Medical Terminology
Timeline
Medical Assistant
Oak Street Medical Center
02.2021 - 01.2022
Medical Assistant
Chetco Medical Center
02.2015 - 02.2019
Nursing Assistant
Gateway Assisted Living
01.2005 - 01.2011
CNA - CNA
Lane Community College