Dynamic Merchandise Manager with a proven track record at Academy Sports + Outdoors, enhancing sales through strategic inventory management and compelling merchandise presentation. Skilled in data-driven decision making and team motivation, I successfully reduced markdowns while fostering a high-performance culture, driving customer engagement and satisfaction.
Overview
21
21
years of professional experience
Work History
Merchandise Manager
Academy Sports + Outdoors
11.2024 - Current
Boosted sales performance by effectively managing merchandise assortments and inventory levels.
Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Coordinated cross-functional teams to execute successful product launches within tight deadlines.
Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
Assistant Manager
Gap Factory
11.2023 - 07.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Access Control Monitor
United Space Alliance
03.2004 - 10.2009
Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
Maintained strict compliance with all relevant regulatory guidelines and industry standards to uphold the integrity of the monitoring processes.
Checked employee badges for access to certain areas
Completed walkdowns and secured entry and exit locations