To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Health Benefits Coordinator
Sunbelt Rentals
11.2021 - Current
Answered questions about eligibility determinations and plan options.
Processed enrollment paperwork and benefits forms.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Implemented open enrollment system to streamline benefits processes for employees.
Checked employees' benefits enrollment for accuracy and inputted all data into Workday.
Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Observed strict procedures to maintain data and plan participant confidentiality.
Providing new hires with explanations of benefits and instructing them on enrollment and fulfillment procedures
Processed Qualifying Events for employees in a timely manner
Vendor Receiver
Harris Teeter
04.2014 - 11.2021
Processed reclaims and returns to vendors and warehouse for credit.
Tracked product for DSD vendors to verify invoices.
Processed daily and weekly DSD tickets to file invoices.
Resolved vendor errors with receiving policies to eliminate excessive inventory.
Protected company assets through accurate receipt and return of DSD product.
Checked EDI invoices to resolve outstanding invoices.
Entered DSD invoices into inventory system for prompt record keeping.
Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
Communicated operational inconsistencies of store or vendors to manager for resolution.
Compared shipping orders and invoices against contents received to verify accuracy.
Restaurant Server
Mayflower Seafood Restaurant
08.2009 - 10.2013
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Kept server areas clean and stocked to increase efficiency while working tables.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.