Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to professional growth and the challenge of learning new things to enhance skill set. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Asst Property Manager/Licensed Real Estate Agent
Lampiasi Real Estate and Management Group
05.2024 - 10.2024
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Introduced prospective tenants to types of units available and performed tours of premises.
Completed final move-out walk-throughs to identify required repairs.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Conducted regular inspections of both interior and exterior of properties for damage.
Director of Service Operations
Southern Technical Solutions, Inc.
05.2017 - 04.2023
Managed team of over 30 employees, ensuring optimal performance and adherence to company policies and standards.
Designed and executed staff training programs to enhance employee skills, knowledge, and productivity.
Monitored service performance to identify areas of improvement and make adjustments.
Managed relations with customers and field technicians to resolve customer concerns in a timely and satisfactory way.
Recruited and hired top talent by selecting qualified individuals that met our core values.
Managed fleet department to keep technicians safe and efficient.
Managed billing department to ensure invoices were correct before sending out to customers.
Office Manager
The Home Team Inspection Service
01.2014 - 04.2017
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed approximately 30 incoming calls, emails and faxes per day from clients.