Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lindsay Jordan

Columbus,IN

Summary

Dynamic sales leader with proven expertise in sales strategy development and social media marketing, honed at Scentsy and other leading firms. Outgoing, Independent Sales Consultant with a total of 24 years of experience in sales and marketing. Operates free of supervision to identify potential clients, give presentations and foster relationships yielding new, repeat and referral business. Excelled in fostering team collaboration and exceeding sales targets through innovative solutions and exceptional communication. Achieved significant business growth by leveraging organizational skills and adaptability.

Inducing explosive growth through systematic networking, product expertise and customer service techniques.

Overview

13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Independent Sales Consultant

Scentsy
04.2017 - Current
  • Develop specific schedule of prospecting and account management tasks to perform daily, weekly and monthly to meet or exceed sales goals with little company supervision.
  • Stay current on industry trends through continuous learning and attending relevant workshops, trainings, and seminars.
  • Conduct comprehensive product demonstrations, ensuring clients understood the benefits and value of the products offered.
  • Provide valuable market insights to management, assisting in product development and strategic planning efforts.
  • Provide excellent customer service for all customer needs; in person, over the phone, or via email.
  • Create and management detailed Excel spreadsheets for customer orders and requests.
  • Collect, enter, receive shipments, pack, ship, and/or deliver customer orders.
  • Create procedures and Excel spreadsheets for customer followup.
  • Place cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
  • Deliver engaging sales pitches that highlighted unique selling points of products or services offered.
  • Increase sales revenue by building strong relationships with clients and providing exceptional customer service.
  • Train new sales consultants on best practices, contributing to overall team success and productivity.
  • Attend industry events regularly for networking purposes, expanding professional connections within the field.
  • Convey love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
  • Collaborate with marketing team to develop promotional materials that increased brand visibility and engagement.
  • Implement creative problem-solving techniques when faced with challenges or obstacles during the sales process.
  • Establish trustworthiness and credibility among clients by demonstrating extensive knowledge of products and services.
  • Contribute to and lead sales meetings and presented trends and market insights to sales team leaders and members to encourage implementation of successful techniques and propel team forwards.
  • Maintain and exceed sales targets consistently by actively prospecting new leads and maintaining a high level of activity.
  • Cultivate a positive team environment by sharing best practices and celebrating successes with fellow sales consultants.
  • Expand client base through effective networking and referrals, leading to significant business growth.
  • Manage client accounts effectively, addressing concerns promptly and ensuring repeat business opportunities.
  • Build relationships with customers and community to promote long term business growth.
  • Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals, as well as personal sales goals.
  • Select correct products based on customer needs, product specifications and applicable regulations.
  • Inform customers of promotions to increase sales productivity and volume.
  • Meet with customers to discuss and ascertain needs, tailor solutions, and close orders.

Director of Children's and Youth Ministries

Columbus First Assembly
05.2023 - 09.2024
  • Created and maintained a safe and nurturing environment for the children and youth of the church.
  • Created policies and procedures for the children's and youth ministries for safety and work flow.
  • Worked with parents, church staff, security team, and the children and youth on the processes and procedures created for safety.
  • Recruited and trained volunteers in care of children and youth and facility procedures.
  • Worked with all volunteers to create a monthly schedule of their service dates.
  • Supervised and taught children from birth to high school graduate.
  • Evaluated and introduced age-appropriate materials for the children youth and contoured it to lesson plans.
  • Created age-appropriate curriculum and activities for each class.
  • Taught each of the different age-groups classes when scheduled.
  • Programmed the lessons for each of the different classes in the MediaShout software program.
  • Programmed and Controlled the lighting and sound systems for each of the classes.
  • Was also the co-leader for the Women's Ministry for the church, where I lead the group, lead meetings, delegated tasks within the ministry, scheduled, created, and lead the events.

Inside Sales Representative

Precision Tools Service Inc.
12.2011 - 07.2017
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Used company specific software to maintain detailed contact logs and account records.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Trained new employees on customer service, ordering processes, customer deliveries, and maintaining of customer stock on hand.
  • Ordered and maintained customer stock on hand within our facility.
  • Presented professional image consistent with company's brand values.

Education

Indiana University Purdue University of Columbus
Columbus, IN
08.2017 - 05.2019

Skills

  • Social Media Marketing
  • Sales strategy development
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Decision-Making

Accomplishments

  • Achieved numerous sales incentives by completing tasks and goals set by the companies with accuracy and efficiency.
  • Supervised team of 135 sales consultants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Excellence in Microsoft Office programs, Precision Tools Service - 2017
  • Annual Sales Excellence, Scentsy - 2018-present
  • Annual Mentor Excellence, Scentsy - 2018-present
  • Shooting Star Award, Scentsy - 2017
  • Scentsational Start Award, Scentsy - 2017

Certification

  • Certified Nursing Assistant, Columbus Regional Hospital - 1997-2011
  • First Aid & CPR certified, Columbus Regional Hospital - 1997-2011
  • First Aid & CPR certified, Department of Child Services - 2019-present

Languages

Spanish
Limited Working

Timeline

Director of Children's and Youth Ministries

Columbus First Assembly
05.2023 - 09.2024

Indiana University Purdue University of Columbus
08.2017 - 05.2019

Independent Sales Consultant

Scentsy
04.2017 - Current

Inside Sales Representative

Precision Tools Service Inc.
12.2011 - 07.2017

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Lindsay Jordan