Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lindsay Kendall

Hollister,CA

Summary

Proven to enhance customer satisfaction and team efficiency at CASA DE SWEETS, I excel in POS system operation and exceptional customer service. Fluent in Spanish, I adeptly managed inventory, trained new hires, and ensured seamless store operations, significantly contributing to a welcoming environment and streamlined service.

Overview

1
1
year of professional experience

Work History

Barista Trainee/Cashier Assistant

CASA DE SWEETS
05.2024 - Current
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
  • Demonstrated flexibility in scheduling availability, working various shifts as needed to meet the demands of fluctuating business levels.
  • Continuously expanded product knowledge to provide informed recommendations for customers seeking guidance on beverage choices.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Supported store operations by effectively managing opening and closing procedures when required.

CASHIER

CAFE LOLLA
01.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.

Restaurant Hostess

CASA DE RESTAURANT
05.2023 - 10.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Education

High School Diploma -

San Benito High School
Hollister, CA
06.2024

Skills

  • Order Taking
  • POS System Operation
  • Menu Memorization
  • Exceptional customer service
  • Coffee machinery
  • Safe Food Handling
  • Cash Handling
  • FLUENT IN SPANISH
  • Opening and closing duties
  • Espresso machine operation
  • New Hire Training
  • Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Barista Trainee/Cashier Assistant

CASA DE SWEETS
05.2024 - Current

CASHIER

CAFE LOLLA
01.2024 - 05.2024

Restaurant Hostess

CASA DE RESTAURANT
05.2023 - 10.2023

High School Diploma -

San Benito High School

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Lindsay Kendall