Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Knox

Northbrook,IL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

20
20
years of professional experience

Work History

Office/Project Manager

ServiceMaster DAK
05.2003 - 05.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Positively engaged with customers and maintained professional appearance as company representative
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Completed bi-weekly payroll.
  • Developed and implemented state of the art mitigation paperwork, authorization forms and releases specific to the industry
  • Expert at Xactimate, XactAnalysis, Restore 365, MICA, Quickbooks & Microsoft Outlook
  • Maintained 100% cycle time for Insurance claim processing on a monthly basis
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

Bachelor of Science - Psychology

Carthage College
Kenosha, WI
05.2003

Skills

  • Mitigation Projects
  • Managing Operations and Efficiency
  • Customer Satisfaction
  • Negotiation and Conflict Resolution
  • Team Relationships
  • Scheduling and Coordinating
  • Xactimate (Claims Estimating Software)
  • Managing Multiple Tasks
  • Exceptional Time Management Skills
  • Strong Work Ethic and Dependable

Timeline

Office/Project Manager

ServiceMaster DAK
05.2003 - 05.2023

Bachelor of Science - Psychology

Carthage College
Lindsay Knox