Lindsay Koch

• Delivered high-quality instruction and fostered a collaborative and inclusive learning environment by adhering to comprehensive lesson plans.
• Monitored learning activities to support learner engagement while accommodating diverse learning needs.

• Achieved an average of 96% satisfaction rating and surpassed efficiency benchmarks by leveraging proprietary styling technology to examine preferences and create tailored recommendations.
• Curated personalized “Fixes” (wardrobe collections) for new and repeat clients.
• Received and implemented stakeholder feedback to maintain satisfactory metrics scores and reviews, resulting in continuous improvement and 98% on-time order completion.

• Delivered broad HR support by providing accurate and timely solutions to employee inquiries.
• Earned 94% positive feedback on internal service evaluations, which measured my ability to address and resolve issues regarding benefits, payroll, employee relations, etc.

• Streamlined recruitment and hiring practices by managing detailed itineraries for interviews, talent days, and campus recruitment events.
• Communicated and organized effectively with stakeholders and prospective employees to ensure coordinated operations, resulting in time efficiency for hiring managers and applicants.

• Analyzed assessment data to create targeted microlearning modules that addressed skill gaps, improved learner outcomes, and increased content mastery.
• Performed needs analysis and aligned instructional approaches with performance data, which resulted in a 15% improvement in assessment outcomes and closed significant performance gaps.
• Aligned learning objectives with goals to promote behavioral change.
• Implemented feedback to make informed decisions about future content development and delivery.
• Designed targeted instructional modules that increased learner engagement and improved the team’s performance outcomes of mastery goals.

• Designed e-learning activities for the company’s “G3 Curriculum Development Project” as part of a collaborative team.
• Aligned learning objectives to standards, creating interactive activities and learner-focused assessments that enhanced content accessibility.

• Delivered instructor-led learning in a long-term substitute educator capacity, adhering to and developing learning modules and assessments aligned with standards and objectives.
• Analyzed data to create blended learning opportunities through quick reference guides and tailored small-group activities, resulting in increased learning and improved assessment performance.
• Facilitated meetings with stakeholders to conduct needs analysis and create impactful learning plans.

• Led a cross-functional team of four to collaborate with SMEs, ensuring learning content was aligned with assessment objectives, and regularly refined curriculum materials based on iterative feedback and evaluation metrics.
• Designed and implemented data-driven microlearning solutions using learner performance metrics to create focused instructional materials that reinforced key concepts and improved learner outcomes.
• Consistently received excellent performance reviews from leadership and stakeholders for exceeding metric goals by 10% or more across multiple categories.
• Developed and implemented blended learning opportunities resulting in 25% performance improvement.

Mary Lou Fulton College of Education