Lindsay Kopp
Boise,ID
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager/Lease-ups
Commercial Northwest Property Management
04.2023 - Current
- Respond and qualify leads for multiple rental properties
- Conduct market research for industry trends
- Maintain account information and bookings in sales tracking system: AppFolio
- Coordinate vendors for repairs to damage from floods and other disasters
- Prepare proposals and contracts that incorporate clearly defined terms and conditions.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Conduct site visits and meetings with prospective residents in both live and virtual tours
- Work contractually with vendors: security, janitorial, contractors, restoration companies
- Cultivated interpersonal skills by building positive relationships with others.
Facilities Management Specialist
Zions Bank
01.2018 - 04.2023
- Conduct annual site inspections of Western Idaho Bank branches checking for any repairs that can be made within budget
- Coordinate repairs to damage from floods and other disasters
- Well versed in state and federal ADA regulations
- Review ADA violations along with construction tolerances to determine location priority per budget
- Oversee updates to branch systems including but not limited to removing hand scanners from safe deposit box
- Coordinate maintenance requests at the Boise Main location
- Participate in the leasing of a multi-tenant commercial property in an effort to maximize occupancy
- Maintain account information and bookings in a sales tracking system
- Conduct site visits and meetings with clients to showcase venue and determine specific needs
- Work contractually with vendors: catering, security, janitorial, rentals, parking
- Conduct new employee orientation, parking, security badges.
Events & Facilities Coordinator
J.R. Simplot Company
01.2013 - 01.2017
- Participate in contractor meetings for new building projects to ensure contractors are on track
- Visit construction site
- Inspect site, creating punch lists to highlight unfinished work that may cause delays in opening
- Project lead constructing and transitioning 700 employees into new Company Headquarters
- New building coordination- needs of departments for design and move
- Reviews and interprets building drawing sets
- Assisted in analyzing forecast during the implementation of the S&OP process for AgriBusiness
- Communicates with all levels of management within a corporate environment providing recap from Demand Planning and Supply Planning meetings.
Education
Bachelor of Marketing -
Idaho State University
Pocatello, ID05.2010
Associate in Management -
Idaho State University
Pocatello, ID05.2008
Certified Property Manager (CPM) -
Institute of Real Estate Management (IREM) Online
OnlineSkills
- Interpersonal communication skills
- Retention Strategies
- Client Account Management
- Product and service knowledge
- Relationship Building
- Customer Relationship Building
- Relationship selling
References
- Darren Phillips, 9169 West State Street #1585, Boise, ID, 83714, 208-340-6267
- Brian Bailey, single.trak.worship@gmail.com, 208-631-1022
- Tabby Fuerstenau, Sales & Operations Planning Manager, AgriBusiness JR Simplot Company, 1099 W. Front St., Boise, ID, 83702, (208) 761-4744
- David Acevedo, Chief Operating Officer, Farm Bureau Mutual Insurance Company of Idaho, 275 Tierra Vista Drive, Pocatello, ID, 83204, (208) 251-7287
Timeline
Assistant Property Manager/Lease-ups
Commercial Northwest Property Management
04.2023 - Current
Facilities Management Specialist
Zions Bank
01.2018 - 04.2023
Events & Facilities Coordinator
J.R. Simplot Company
01.2013 - 01.2017
Bachelor of Marketing -
Idaho State University
Associate in Management -
Idaho State University
Certified Property Manager (CPM) -
Institute of Real Estate Management (IREM) Online
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